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January 2024 by Pudgesmum1
I put off getting blood work done as long as I can because I NEED my coffee to even think about starting the day. So I went as a walk-in on a Saturday hoping I wouldn't have to wait long. Must have been my lucky day because I only had to wait about 20 minutes and was called back. My plebotamist was Jill and she's so skilled I hardly felt the needle. Best experience I've had getting blood drawn. Thanks Barb Ensminger
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January 2024 by Ben S.
I sat there for over an hour and saw only 2 patients be called into the back. Mean while they don't have a receptionist to give you an idea of what's going on. What a waist of my life. If 0 stars was an option it would still be to good for you.
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September 2023 by Timothy Goulah
Horrible customer service and rude staff, but do we have an other choice? Waiting again, staff rudely comes out and states you probably won’t be seen take this paper and make an appt. That’s well and good if you want to be seen in 3 weeks to a month. Their website is cumbersome, and doesn’t list early enough spots not to have to take the day off work to be seen. 3 other people are here in the waiting room saying the same. The staff said they only have 2 workers and should have 4 staff. When they are inside we can also hear them complaining in raised voices but not quite loud enough to make out full conversation. I would go anywhere else if insurance or a true choice made that possible. I was in the chair to have blood drawn yesterday and they once again “don’t have your prescription in our system”. Won’t answer the phone to talk to anyone to confirm receipt of prescriptions, so it’s back to trying to be seen before my annual physical which I need the blood draw from.
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September 2023 by Stephanie Proulx
As someone who always has a difficult time getting blood drawn (usually go through multiple techs, try’s, and end up so uncomfortable from it all) and frequently gets lightheaded I had the pleasure of gettin Jill to draw my blood twice (two separate visits). She is WONDERFUL! I can’t recommend her enough! She makes it such an easy process and takes all the stress out of it! I will be making sure to try to request her at future appointments because she is that good!Thank you so much Jill! I appreciate your professionalism and skills so much!!
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September 2023 by Robin Warner
Absolute horrible go to the Delaware Ave location. Every time I have to come as a last resort it's a horrible experience. I had to get testing done that's an hour long. I showed up early there was no one else waiting, but I couldn't check in that early the system wouldn't let me check in that early. I could check in only 10 minutes early. Then was told that they wouldn't do my test because it's an hour long and they would be closed before completing my test, no where on the website did it stop me from being able to make my appointment at the time slot I choose for my test.The only thing I was then told was you have to reschedule. This is highly unprofessional and don't care about your medical well being! Thank you Quest for forcing me to have to reschedule my appointment and rearrange another day that I already had planned out!
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April 2023 by David Sepulveda
Blood work! After Fasting!They have a online calendar where you could pick your appointment time... or if "the cosmos aligns with you", you could "just pop in" and take your chances... they will fit you in... but working within their calendar helps keep you on schedule.Then at the other end of the parking lot are a couple "expedited nutrition emporium" and a super market to find something to "break the fast".
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April 2023 by jerlepsch1
This place is trash, don’t go if you have a time sensitive specimen. They don’t care and will have you sit in the waiting room Until your specimen is no good and needs to be taken again. This is the second time it’s happened. Don’t make my mistake. Go somewhere else. Tell your dr to send you to another lab this one is tiny and obviously understaffed or just under trained…
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February 2023 by Julia Smolinski
Everytime i come here i am disappointed! I only come because it's close to me but from now on I will go further. They guy who works there is always rude! Today a lady came 6 mins late and they made her and all of us wait 10 mins without calling anyone and when 1 came to close up they made us leave. The lady was upset but they yelled at her and when we both walked out I heard them say to the one other person that was in there with us that it was ok to come in and they took him and locked the doors behind us. I see they have poor reviews yet they still work there! Very sad that people who work hard has to be treated like they are nonhuman! Sad!
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November 2022 by Justine Stevens
I had an appointment, so I was seen very fast even though there were quite a few people in the waiting room. Check in is super easy and fast, and the facility was clean and decorated nice for Halloween. I'm a bit of a baby when it comes to getting blood drawn, but Anna was super nice and it was painless!
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November 2022 by Matthew Mariani
Do not go to this location. I was in the waiting room today with 5 other people and all of a sudden, a woman walks in and says she has been waiting for an hour and a half and demands to go in immediately. Please keep in mind the woman was not waiting outside - we all watched her pull in.The Quest employee took her ahead of everyone!!The rudest thing I’ve ever experienced. Do not go here
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November 2022 by Edward Lang
Schedule is always booked then cancels an appointment. Go anywhere else, especially if its really important, like your health!
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October 2022 by Alica Best
CLOSED SATURDAY! Don’t waste your time or gas!! They need to update their website hours!!??
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September 2022 by Amy McDonald
Easy check in, busy office, short wait. Male phlebotomist was extremely rude to several patients ( glad I did not have to deal directly with him) other staff all seemed friendly.
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August 2022 by Elizabeth Zilliox
Excellent service. In and out within 10 minutes with no appointment!
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February 2022 by MaryClare Erias
I give ZERO stars.. the site made me pick 1... wish I'd have read these reviews before I went there.Extremely rude nurse... absolutely ZERO COMPASSION!! I'LL NEVER GO THERE AND AM LAUNCHING A FORMAL COMPLAINT AGAINST THE OFFICE. If my surgery gets interfered with for the lack of blood work... I'M SUING THIS OFFICE.
