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January 2024 by US PROTECTION
Bought 4 tires the day before made an appointment and then the guy says first come first serve so about 2-3 hours. If someone makes an appointment it should be there appointment not an appointment to here first come first serve. (unprofessional). However good tire shop with good tires.
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January 2024 by Cheryl Huffman
With my many past years in auto repair, I did find this shop to be honest. I did find the tires I wanted at the best price at Tread City. I knew I had suspension issues and wanted everything looked over. I told them what I believed to be part of the issue, and, I was wrong! I had a bad inner tie rod that was so bad my car was unsafe to be driving and, so bad it was making the noises I suspected was from my struts/mounts. This being said, my car was inspected by another shop--where I asked them to check these 'noises' and they claimed everything was fine & I had a tie rod with "a little play"- but they stickered my window anyhow! So, fast forward, I end up at Tread City and their findings were completely different! My car should've failed that inspection for the Tie Rod. I knew it. But, had no idea how bad it really was. Also asked "other shop" to check the boot on my CV joint as I was already told it was ripped. They said "its fine, not leaking any grease". But, I heard the clicking noise.. fast forward, Tread City - the boot was completely rotted off and no grease-- and the other side was all dry rotted. I couldve destroyed my vehicle if I continued to drive with the CV joints in bad shape and the tie rod that was about to let loose! Worse.. cause an accident. I needed some other items checked out and it there was no additional repair/parts needed. Resolved the above issues and my Sorento is in good shape. I know labor time for these repairs and Tread City was by the book. I"m ok with that. It is what it is-- my safety and expanding the lifetime of my ride was important to me and Tread City.
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January 2024 by Chris
I got out of my car at the bank and heard hissing coming from my tire, drove it over and they had it plugged and me out the door in 30 minutes. I expected to be banged over the head on charges from needing an emergency service (typical of most shops) and they did not take advantage of my misfortune. It was my first time here and I’ll be back next week to get my wheel bearing replaced and an alignment done. Might be a new lifetime customer!
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December 2023 by Jarret Anson
I was in a pinch to get my tires done quickly, and TCT was extremely helpful. They were able to squeeze me in the next day, and it was ready to pick up at noon that day. It was reasonably priced and would recommend their services.
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November 2023 by Joe Aman
Awesome guys! After four new tires two sensors wouldn't reprogram. They replaced the sensors for free I will be back for my next set of tires.
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November 2023 by Emily Anstey
I want to start by thanking Tread City after a terrible experience at the dealership. I took my 2023 leased vehicle in for an oil change, tire rotation and inspection, received an email stating I failed my inspection and that I had two tires with screws in them that were leaking and could not be repaired, they wanted $600 for two tires. I declined the service because it did not seem right. I called Tread City on a Saturday at the end of their day and they said I could bring my car in anytime. So, first thing Monday morning, I dropped my car off and went to work. I called at lunch time and they said the dealership was just trying to get a sale out of me. Only one of my four times had a leak because of two screws and it was repairable. I could not thank Tread City enough for not only being an honest company but for also not taking advantage of me and all being beyond nice! Their customer service was great and the work done was also great. So, thank you again Tread City, I will be back soon with my husbands car and will highly recommend your company to anyone looking for tires or tire repairs!
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November 2023 by Jon Greene
Claimed they did an alignment after replacing my tires yet refused to provide a printout. Vehicle pulls to the right now so I doubt the alignment was done correctly if at all though I was charged for it. Very unprofessional, waited almost 2 hours for the work to be done and they repositioned my seat all out of wack just to drive it 10 feet. If I could have given 0 stars I would've.
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November 2023 by David Bowman
Price for four winter tires was right. However one of the tires leaked air almost immediately after purchase. Upon checking found a different tire inflated to 78 lbs when 32 is recommended. To their credit they adjusted the two tires in a very short time at no extra cost.
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October 2023 by Javokhir Jalolov
Great service fast and fair priceBoth guys at front desk and mechanic showed 5 star service
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August 2023 by Bre Rod
I am very pleased with this company! I woke up to a flat tire yesterday I called and they had 2 used tires for me and set up the appointment for today. When Tyler arrived he noticed the tire size I told him was wrong(thanks owners manual! And shame on me for not just looking at the tire!) So he had to go all the way back to the shop to get the right tires but they only had new tires in the size I needed not used tires so I took the new tires and for 2 new tires, him coming to my house then having to go all the way back to the shop and come back out again and do the work, all I paid was $242. Tyler was quick and efficient and he got poured on by the rain I felt so horrible that he had to go out of his way and got soaked in the process. He was still extremely polite and thorough through all of it. Thank you Tyler and TC! Definitely recommmend!
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July 2023 by Becca
Absolutely cannot recommend them any more. A million stars wouldn't do them justice. I moved here from the Pittsburgh area a couple years ago and struggled to find a trustworthy shop in my new area. I had a squeak coming from my front end and immediately knew it was probably strut related, or something closely related, thanks rock salt lol. I called to get a quote on a Friday around 3 pm and Anthony helped me. Told me to come in first thing on Monday. Let me tell you, anothony is the best dude out there. Super helpful and not out to screw you. When I say I got quotes for over 25 places, I'm not kidding. Anthony was like, a literal godsend. Got my car in, got it worked on, ended up being more issues than I originally thought but still ended up being CHEAPER than any other quotes I got even with the extra issues. I freaking love these guys. They were honest, thorough, and kind. I won't ever go anywhere but here if I can help it.
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June 2023 by Linda Hollander
Tyler came out to my house and replaced my 4 bare tires. He was professional, friendly, and did a great job! Everyone at TC has been awesome! I could not find better pricing anywhere. These people are a credit to a business that is scary for a woman to deal with. God bless them for their honesty and integrity! I wish they were a full service garage.
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June 2023 by Joe Marino
Had a tire leaking down less than 24 hours. Gave them a call and they took me without an appointment on a busy Friday afternoon. These guys are very accommodating! Always buy tires here.
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May 2023 by Cassie Sacco
Anthony gave me the best customer service. I had a problem with my alignment that caused my 2 back tires to be bad. I also told him the car was shaking when i went over bumps. Very great communication and honest. Him and his team took care of the problem, at a reasonable cost too, and now my car rides great. Highly recommend these guys!
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April 2023 by J K
Fast service and reasonable prices. No wait was in and out with a used tire to get me by for a while.
