-
March 2023 by Josh
I wish you could give zero stars!The guy at the front desk is absolutely oblivious and should not work there. Me and my partner got our taxes done at the same time, I had to leave them there overnight. We just had to go back to sign them once they called a couple days later... which they never did. I had to call and ask, to which the rude guy at the front desk replies, "They've been done, you just need to come sign them," so right off the bat bad experience. Whatever, we go sign, give them our payment info, and leave waiting for the charge to appear on a specific date.... never get charged, so I call. The guy at the front desk says he "lost my card info and must have shredded it" I give him my card info again, and he later charges me for just my taxes and not my partners as well. I wake up this morning to a declined charge for both me and my partners taxes(almost $240) I call, and the guy at the front desk proceeds to tell me, "You're not a man of your word. You said you'd pay, and now you're not. " HELLO, YOU ALREADY CHARGED ME FOR ALMOST $120 AND NOW YOURE TRYING TO CHARGE ME ALMOST $240. But I'm not a man of MY word because YOU tried charging me 3 times?? This business should be ashamed, piss poor customer service. I will be degrading this business to everyone I know!Long story short, you're better off doing them on TurboTax than having people who clearly can't do their job correctly do them.
-
March 2023 by Josh T
This place should be ashamed of its business, absolutely no customer service, and the guy at the front desk is probably the rudest person. He should not be working in this industry as he clearly can't keep track of anything.
-
March 2023 by Zachary Hood
This place should no longer be in business. They are so careless with everyone's information it's not even funny. Wish you could give zero stars.
-
January 2022 by Lisa Ezzo
Kind friendly and professional went to bat with me over tax problem with IRS with the best results ever thank youCliff ketchum
-
April 2021 by ann M.
I went to this office because of the five star reviews online, and I was really disappointed. I would like to comment first of the smell of mold, mildew....I don't know but it smelled horrible! Then you had blasting rock music in the next room and a child running around. You might want to rethink the poster about towing away children of customers when you have children running around as well! A overall unprofessional atmosphere and I'm pretty sure my taxes were not done correctly but, I'm going to definitely investigate further next year.
-
April 2020 by Margo Whaley
My husband and I have been going to Cliff for Over 25 years. Highly recommend. Very knowledgable.
-
February 2019 by Tracy Bean
I come up from Jersey to get my taxes done here. Always great service!!
-
February 2018 by Theresa Schultheis
Cliff and his staff are very helpful. Been going there for 4 years and will continue. Son will be gping to him this year also.
-
February 2018 by Brittany Card
Been going for 4 years had always been great we will continue to get out taxes done here
