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January 2024 by Daniel
These people are scammers, a certain Andréw Maxwell is trying to scam my mother by sending her checks in her name and asking her to withdraw the check and send them through a digital bank called NBT bank, do not trust these people, pure scam
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June 2023 by Sheila Day
Talk with them on the phone great communication and help with what I need
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September 2021 by Justin
Atm here sometime doesn't work
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September 2021 by Sierra Lopez
Great place
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October 2020 by E
We come out to norwich every other weekend to make bill payments, and every time its usually before any other norwich nbt is open. We are constant customers here, and they keep messing up our deposits and our cash. It is a pain in the behind to have to go back through and reiterate a simple task.
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June 2020 by Leslie K.
This bank is shady don't do business with them!!! I've had to report them to the better business bureau. I have a personal loan with them and when I tried to pay it off the stated it's my fault that the account information I gave them was incorrect when in fact it's their phone lines that skip while talking. They continue to charge me interest on my loan while they "looked into it". They also messed up my credit while they were supposedly looking at the issue. They did NOT call back when they stated they would which caused the payment to be "late" which accumulated more interest even though I tried to handle this situation long before payment was even due. They refuse to allow customers to speak to a manager and their customer service representatives shouts at you and will try to talk over you. I am warning everyone not to do business with this company.
