-
November 2025 by Vittorio Giangregorio
Excellent Service
-
November 2025 by Eric Semidey
Friendly staff... and we'll knowledge..
-
November 2025 by Efrain Sotomayor
This a Place with excellence of services for your Vehicle! They give you not 100 percent they really give you 1000 percent! There is no other place like Central Avenue Chrysler Jeep Ram! Recommended! Excellent staff and resolutions for all your vehicle needs! As always thank you for your services! Outstanding Labor! My Vehicle it is still Running as if I bought it today and I have had this Vehicle since I Bought it almost 5 Years ago! Outstanding! Thank You Omar for Your always excellent Help! Thank you!
-
November 2025 by L
Make sure you ask for a specific person if they are recommended. Had a terrible experience with a salesperson. Very unprofessional, juvenile I would say. Quoted me a high price on a lease, no follow up until I went another route for buying. Got super aggressive and rude in the follow up call. Beware!
-
November 2025 by Donald Antonetty
We went in on Sunday and recieve great service from Mr. Johansson. We explained what we needed and he provided the services to meet our needs. Overall our experience was great.
-
November 2025 by Veteran Jeeper
It was a grate experience I walked in to get some info on a vehicle and walk out with a grate
pre-owned Jeep Wrangler,. The staff were very helpful me with everything from the minute I walk in and even days later following up with up on my purchase, I’m im so happy………..
-
November 2025 by Black Powerful
Very nice people at this dealership I recommend people to go there to get their car fixed
-
November 2025 by Mario Signore
I went to the service department and was in and out in under an hour. They were very professional and provided excellent service. One of the main reasons why I continue to buy keeps at this dealership. Marco was top notch all the way!
-
November 2025 by Karoline Ross
I live up on long Island and still give all my business to this dealership. They always deliver on details / needs (who professional acumen) and always have the best pricing. For me, it’s always about “experience” and they are hands down, the best!
-
November 2025 by Adem Sinanaj
Easiest deal I have ever made. Nosh and Chris were amazing.
-
November 2025 by REMON N HANNA
I had a very bad and deceptive experience with Toyota Universe.
I agreed with salesperson Carlos Rodriguez on a total price of $35,000 for my car, but later the dealership increased the price to $45,000 without my consent — and then added financing interest based on the $45,000 instead of the original $35,000.
The final cost became over $56,000, which is an unauthorized increase of more than $21,000.
It has been three weeks and I still haven’t received the car’s paperwork or title.
No one from the dealership — including Finance Manager Remy Braddock — is answering my calls or helping me resolve this issue.
This is unfair, deceptive, and potentially fraudulent, violating U.S. consumer protection laws.
I strongly advise others to be very careful dealing with Toyota Universe.
– Remon N. Hanna
-
November 2025 by David Ryder
Rosemary and Marco are the best. Love the service department. They get you in and out FAST. God bless them both 🙏🏽.
-
November 2025 by Michelle Russo
I’ll be honest if I could give this place zero stars I would but it’s not possible.
My friend leases a Jeep and has two open recalls on it that she has been trying to have fixed for the last three months however, Jeep has not been responsive to letting her know when the parts would be in in order to fix the recall notice. Her inspection was up and the two places we brought it to said that the recalls on the car wouldn’t allow it to pass inspection so we called the service department and waited on hold for over 10 minutes two different times just to make an appointment yet there are 6 people working in the office (not sure why the wait time is so high) :/ After waiting an obnoxious amount of time we were able to make the appointment for today. After dropping the car off at 7:30 in the morning and telling them I was her ride and we would need the car by the end of the school day (which was mentioned the day we made the apt on the phone) and to have someone call us when it was ready - SHOCKER NO PHONE CALL WAS EVER MADE telling her the car was done. Thankfully we didn’t hold our breath all day waiting for a phone call back which never came!
After witnessing her experience I will never go to this place for a car nor would I recommend this dealership to anyone I know or care about bc once they have your money they DON’T CARE ABOUT YOUR BUSINESS.
She wrote a letter to the owner about the poor phone etiquette and professionalism which once again was not answered NOT A SHOCKER.
I hope this review helps anyone that has been led into thinking they will value your business! The way to keeping a customer is making them happy!
P.S your paying luxury prices for a place that won’t even give a complimentary car wash :(
-
November 2025 by Pinky Fishman
Liars! Never gave me my charger to my car.
Sold me through the door and never pulled thru
-
November 2025 by Joseph Girolamo
John Rosabella was fantastic. made the entire process easy and quick, and the finance manager Nosh was amazing as well. highly recommend them both and will definitely be going back for my next car.
