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March 2024 by Kacy K
Chase has horrible hours and even worse customer service. Low maximum withdrawals. They are a complete mess.
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February 2024 by Mo Kin
Bad service lazy to do their job, especially the employe in the offices not the tellers.
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November 2023 by B Dahl
I used to work there.. Rosalie didn’t want us standing behind the teller line. I was very sick and I couldn’t help it and she came over and literally kicked my chair and told me to stand up. She’s a horrible person .
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March 2023 by Andrea V
If I could I would give them 0 stars. The worst branch across Chase locations. The clerk today was extremely arrogant! I frequently experience rude tellers at Nyack branch. Also, they have the slowest service. Many times there are only about 2-3 people in line front of me and takes like 20 minutes for 2 clerks. Never had these experiences in any other Chase locations. I will definitely be avoiding them in the future.
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March 2023 by andrea valcsak
If I could I would give them 0 stars. The worst branch across Chase locations. The clerk today was extremely arrogant! I frequently experience rude tellers at Nyack branch. Also, they have the slowest service. Many times there are only about 2-3 people in line front of me and takes like 20 minutes for 2 clerks. Never had these experiences in any other Chase locations. I will definitely be avoiding them in the future.
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December 2022 by Courtney J.
Poor customer service. The bank closes at 5 the same time I withdrew money from the atm. The atm spit out a ripped 20 and the teller refused to exchange the bill for me saying I had to come back tomorrow. I'm never bringing my business here again.
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September 2021 by Marisol Simard
They still can't figure out how to do international wires...Second time I have to go somewhere else.
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August 2021 by Tameika Johnson
The clerk that treated my husband poorly this morning SHAME ON YOU! He frequently complains on how rude the tellers are there and enough is enough. Nyack is an inclusive town with kind and friendly residents. If you cant serve black men with respect GET OUT! Corporate will be hearing from me because there obviously needs to be some sort of diversity training implemented. Ignorance and biases are disgusting and unacceptable!
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February 2021 by randi Shebitz
The manager ( Rosalie) is welcoming, patient and very professional, as is the staff behind a desk (Kathy) and the tellers! I love walking in and being warmly welcomed!
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December 2019 by Matthew C.
Shockingly bad, grim, nosy, rude. Verging on freaky witches at the top. There are some nice younger people. The fish rots from the head down so I hope the young ones run away to a better place.
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August 2019 by Babs _Kaye
Rosalie and Kathy and all the staff are more then helpful to my son and I.Extremely helpful and friendly!
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July 2019 by Joe P.
the worse bank you can ever imagine, I just got back from a horrible experience, went there to get $200.00 change for my business, the manager of the branch asked me for my ID card which I did not have it at the time, I tried to tell her I have several accounts you can verify by my social security number or perhaps any other information you may need, she refuses to give me just a change of two hundred dollars, not considering the two business account I have with them and the saving account and have been at this branch many times before, strange, very strange from a branch manager, there are many other banks in the area would love to have my business, its the time to move on and get all the accounts out of a bank doesn't appreciate their own clients.
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May 2019 by Edward Hinestroza
Its always nice to be welcomed with a smile, the tellers were friendly and very helpful
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November 2018 by Barbara _
Rosalie and Kathy and all the staff are more then helpful to my son and I.
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August 2017 by Jessica L.
Incredibly polite and helpful every time I have needed literally anything. Absolutely the best chase location.
