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November 2021 by Yohanny Perez Carrillo
(Translated by Google) Very good attention, he was very patient when helping me with my move and very careful in the treatment of my furniture.(Original)Muy buena atención, tuvo mucha paciencia al momento de ayudarme con mi mudanza y mucho cuidado en el trato de mis muebles.
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July 2020 by Elaine Sherman Saulnier
Very professional, delivery was prompt. They took great care with glass shelves of China cabinet. Would definitely use them again.
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February 2020 by Jennifer l
Richard Xia moved us last August. The movers were not experienced. They broke our furniture and Richard said he would fixed them. That was 7 months ago. I don't know how many times I called and texted. DO NOT GO WITH THE CHEAPEST QUOTE.
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February 2020 by Kartha S.
UPDATE TO MY FIRST REVIEW: Each day when I look for certain items, I remember that these movers combed my house for designer leather items; i.e., full length lamb leather jackets, vests, pants, shoes, bags and gloves, in addition to maxi dresses, designer clothes, unopened designer fragrances, cosmetics, new cookware, tens of thousands of dollars of vintage costume jewelry and real jewelry containing precious gemstones which were in SEALED, MARKED cartons that they opened and helped themselves to. They literally "shopped" my home for brand new cookware, a brand new Waterford pitcher, unopened boxes of lingerie, silk robes, wall decor, signed lithographs, etc. They damaged expensive craft items and took 2 tool chests filled with a collection of tools and other items. Moreover, a lifetime of irreplacable photographs and documents were disposed of despite my giving them careful instructions. When I told the owner that they did not follow my instructions because they did not understand English, he told me I was a racist. Furthermore, a few days after the move I called Richard to report damage to my dining room china hutch and bedroom furniture. He had the audacity to say that I caused the damage. Before they removed these items from my home, they were in pristine condition and the damage was visible where they crammed the items in their truck. He told me that they were only liable for $.60/pound. His mission statement claims "white glove service", but they certainly did not take any care packing or loading or unloading. This entire process left me emotionally and financially drained. To this day it makes me I'll when I think of the emotional distress he caused and that he tried to turn it around and made it sound as though it was my fault entirely. If I could give this rating a minus 10*, it would still be too much. It is obvious that this business is one that does not care about anything except grossly overcharging high rates and egregious storage fees. I URGE you do NOT hire Angel Moving & Storage as they do not not live up to their claims. Richard will use any harmful and abusive tactic to wear you down while he looks you straight in the eyes and wore me down to tears on 4 occasions the night of the move. He has no conscience or business ethic as long as he makes sure he gets paid before the entire job is completed, yet I have been living with the consequences and suffering emotional and financial, as previously stated. If these reviews do not deter you from hiring these movers, YOU will have no one to blame when he does this to you. A word to the wise is sufficient!
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February 2020 by Jennifer L.
we moved last August. We gave Richard over 30% tip because he asked, begged, bullied, pleaded. (He said he would share the tip with the guys but now, I am beginning to think we should have tipped the guys directly). They broke so many things in the boxes we packed which never happened. (I moved from California before). Richard must have hired some guys from Home depot or something: totally inexperienced men. They moved 4 blocks and damaged our furniture. Richard said he would fix them. It's been 7 months now and he has done nothing even after calling and texting him several times.. DO NOT GO WITH THE CHEAPEST MOVING COMPANY. This is the biggest regret I have.
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October 2019 by Bowen B.
Nice moving experience! My items are well packed and nothing got damaged during the process. Richard is very nice and the price is quite reasonable compared with other companies. Already referred to my friends :)
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August 2019 by 子璇
Richard had helped with my move twice and I'm asking him to move my apartment again! He and his guys are very careful with my stuff and always doing very efficiently. Very easy to communicate with. They also give discount if you can recommend a friend to move with them.
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July 2019 by Zhenhuan X.
This is my first moving, and Angel Moving makes it not as suffering as I thought it would be. Actually the whole process is very smooth and efficient, because Richard came together with another worker and they are both very helpful. Angel Moving was recommended to me by my friends, and now I also recommend it to those who are planning a moving!
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July 2019 by Sunnie L.
Richard has helped me with my last 3 moves, and I'm planning to ask him again for my move next month. Amazing service, super fast and always on time. I've met some very rude movers in the past in New York but Richard is definitely not one of them. Will recommend to anyone I know that is moving.
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July 2019 by Mimi G.
I must give a compliment for Richard, because he saved my life. I were planning to moving earlier in the morning but something wrong with my building's elevator until 12 pm. I thought I couldn't to be finished moving at that day but Richard did it. He was so professional and fast finished before it's getting dark.
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July 2019 by Rui C.
He has kind of strategy trying to make us pay more. Not a faithful guy. He is also very rude, threaten us and even trying to hit us. He Come late, but still keep on saying he is very busy without any apology. This is not a good choice to move your house and be cautious.
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July 2019 by Yixin M.
Horrible experience. He came late and started to complain about he was in hurry and there were 3 chairs we forgot to mention before. We asked him to help us move the chairs instead of the luggage cases(which were all mentioned before) and we could take these luggages on our own. He rejected us with very provocative words. We think it's his strategy to ask for money. However, we think it's unfair to us. We said that if you don't want to do this deal, you can give our deposit back and leave. He gave nothing and tried to leave. We argued with him. He suddenly approached me and took his hand up and threatened that I am going to slap your face and I will make you cannot stay here any more. It was repeated for several times. He was very strong and aggressive and everyone here was deeply shocked. Do not choose this company!!!!!! Horrible experience!!!
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July 2019 by Ruojing Z.
Excellent service! I requested to move lots of stuff and furniture, and they took care of everything. They are professional and fast! Price is reasonable. Highly recommended.
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July 2019 by M G.
I never write reviews but I decided to do so only because they deserve it! I moved from the elevator building to walk up townhouse in March. Richard was very professional and efficient. Highly recommended!!!
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March 2019 by Jessica P.
Horrible experience. They were late. Overcharged (remember that they are NOT charging by the hour). It doesn't matter if your furniture is smaller in size or lighter in weight than another person's. It doesn't even matter if you bought your own packing supplies, and the packing time didn't take long at all. This company gives NO discounts! It is a flat rate based on your list of items, which means you could be paying the same amount of money when your move only took 1 1/2 hours as opposed to someone else's 3-hour move. Also, DAMAGED many pieces of my furniture during the move. Unprofessional and lacking experience!
