However, another detailed account describes an extremely unwelcoming customer experience for a new business account client. This involved inconsistent wait time information, feeling interrogated by a staff member, and a security guard who stood close and stared, creating a feeling of discomfort and suspicion. The customer found this friction and the overall atmosphere to be creepy and unwelcoming, stating it nearly caused them to leave. They emphasize the importance of a positive customer experience rather than acting with suspicion toward new customers. This same reviewer notes that their entire experience was salvaged by the helpful and kind banker who set up the account, who made the remainder of the process pleasant. They hope the bank succeeds and that staff take notice to improve initial greetings and customer treatment. The practical amenities like convenient parking and ATMs are consistently noted positives.
The few times I needed personal service the experience was excellent. But the ATMs oftentimes are out of service or don't dispense cash. Convenient location with plenty of parking.
December 2025
My mom and I have been to this one and had a wonderful time there this was because there were people there and that the bank was open and had to withdraw some money from the bank account.
May 2025
Personally have had great interactions here with the bank tellers. They were very helpful with everything I needed. Very pleasant and friendly as well.
