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February 2024 by Brian
I would give zero stars if I could. Had a problem with my phone and called metro. They couldn't fix the problem and told me to go to the nearest store. I go over on Thursday night at 6:45pm. Store says it closes at 8pm. All the lights are on, the front gate is up, the store room door is open, yet no one in the store and front door was locked. I knocked several times with hand and with keys and nothing. I can't even say I had bad customer service. I had no service, but I am sure at 8pm the worker will wake up and lock up and leave. Well I won't be going to this metro store, even if it was the only one in the state.
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October 2022 by Google user
Possibly the worst customer service I've ever experienced. Going to another service with more, faster data. Charged me for the month and disconnected me 3 days later during a snow storm. The account was closed instantly not at the end of the cycle. False advertising because when you use up your fast data your unlimited \\\"fast data\\\" sometimes goes to 0 kbps. 56 kbps was fast 30 years ago.
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July 2022 by elizabeth gross
They gave me the wrong charger
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June 2022 by Chu Z.
Henry provided exceptional customer service ！He was extremely helpful and professional with my questions regarding the phone service and the phone features. I highly recommend this store for anyone looking for a new phone and phone carrier.
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March 2022 by Not a fake review
Possibly the worst customer service I've ever experienced. Going to another service with more, faster data. Charged me for the month and disconnected me 3 days later during a snow storm. The account was closed instantly not at the end of the cycle. False advertising because when you use up your fast data your unlimited "fast data" sometimes goes to 0 kbps. 56 kbps was fast 30 years ago.
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February 2022 by Alvin Billings
Simply the best customer service I've had at a Metro store. The employee there Kevin, knew exactly what I needed and was really professional. Will definitely recommend this location to all my friends
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February 2022 by Aixa Lazo
Great customer service, I would recommend store to friends and family . A++
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November 2021 by Jonathan Roaring
Rude Unhelpful Lazy staff Sorry I disturbed you all The sales personal act as if he didn't want to be bothered I will never ever go back to same store Needs to be trained how to deal with customers
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July 2021 by Sexyluv B
?They're charging $4.00 for you to pay your bill..and they only accept cash transactions...never have i ever experienced this 4bucks?!? No its $2 the most. Greedy thieves!??
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June 2021 by Nyc Peligrosa
Fast and simple
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February 2021 by christine kemmett
Exceptional service, very helpful !! In and out of there with new phone set up in under 30 min Thank you!!
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September 2020 by Daniel Winter
Horrible experience with this company.
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August 2020 by salman khan nibir
so far good experience.
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August 2020 by Daniel 22811
The worst service I ever had in metro PC's rude service was lacking on the job didn't know what he was doing never coming back
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June 2020 by Imani Fures
My experience here was more than exceptional. Kevin was really helpful and patient with me, Great customer service!
