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November 2023 by Joey Boy
Dollar Tree's recent change in return policy has left customers like myself feeling unsatisfied. No longer allowing returns and only permitting exchanges with a receipt seems unfair and customer-unfriendly. In addition, the store's cleanliness and staffing issues have been ongoing concerns, making the shopping experience less pleasant. The recent price increases have further dampened the appeal of Dollar Tree. Previously known for its unbeatable bargains, now it requires diligent price comparison to ensure you're getting a good deal.The disappointment deepens when considering the substantial salaries of executive employees and the CEO, which contrast with the store's new policies and higher prices. This shift in focus from the customer to the bottom line feels like a departure from the Dollar Tree we once knew and loved. It's disheartening to see a store that was once a go-to destination for budget-conscious shoppers lose its shine.
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October 2023 by Max V.
This USED to be a 5 Star location but after yesterday? NO MORE. It was an unreasonably warm day for October and they had the central air turned off in the store so the place felt like a sauna, then to top it off, they legit had one, ONE CASHIER to service a line that was at least 12-15 customers long. So, we were all meant to suffer and sweat while we waited on line for 20-25 minutes. The cashier appeared to be trolling everyone by purposely going slow. HORRIBLE BUSINESS PRACTICES. F THIS PLACE. You've LOST my business.
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September 2023 by HJC IP
September 26th, 2023, literally closed at 9:46 p.m. !!! Claimed they started to clean the floors, I didn't see any floors being cleaned. I needed one item and they would not let me in. Nice! I'm in here all the time and they've got a lot of nice people working. They had one really sarcastic guy that worked there that would openly curse and said that he could do anything he wanted because nobody wanted to work there and he wouldn't get fired, shortly after I noticed he wasn't there. I was really nice to him because I just feel like people in their twenties right now are living in a crazy world where there's no love and I feel really sorry for them. There was a woman at the register, first she walked by I thought she was saying something under her breath at me in a rude way, but when I got to the register she was on her phone, with a Bluetooth speaking in Spanish but she was speaking underneath her breath like that we wouldn't all hear and she was totally ignoring the customer. She was just REALLY angry looking, horrible energy. Ironically, she had a t-shirt on that's had a bunch of love and smile illustrations. Didn't get a name, but black hair pulled in a ponytail, about 5 ft 10 inches, 275-300 lbs. There are over half a million people living on the streets that might want that job, no matter what you're doing on this earth, put your all into it and be happy and be positive. There are people laying on a bed fighting for their lives that would be happy to have any aspect of living that you might be taking for granted.
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September 2023 by Mak Jke
Being a low-end retail stores, Dollar Tree stocks a variety of items. Dollar Tree chain stores are a blessing mainly for the low income group.
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August 2023 by Clifford Schaefer
With inflation raising the price of everything, shopping at Dollar Tree is a big help to keep costly increases in common items away from your budget.Simple house hold items that everyone uses can be found at the lowest prices here.With convenient parking in the back, its worth checking out and see what you can save on.
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August 2023 by Gracidea
I must be very honest. The staff are totally overworked and having worked at a competitor dollar store before I personally know the pain. They probably have no hours to have more people. Leading to products sitting outside where they need to go and people pilfering through them making more of a mess throughout the store that they don't have time to keep up with. I feel your pain guys.
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August 2023 by Kristin W.
This location is always a disaster! Always dirty and messy. Nothing is ever organized. This location is definitely poorly managed!! I will never return to this Dollar Tree location. Go elsewhere!!!
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July 2023 by J.R.
Went to Dollar tree, and I don't see what all the negative comments are about. I go there all the time, and I've never experienced any of these things that people are complaining about on here. When they're short staffed it what's to keep the store clean when customers are rude, and don't care because they don't have to clean up the mess they make or when teenagers go in there and make a mess, or run around there opening things,and acting like it's a hangout or an amusement park. Some customers are rude or aren't patient, but if the cashier is rude back then suddenly it's an issue and they're so quick to post negative comments online. The cashier, Gianna helped me, and she was very pleasant. Some people are so miserable, but they like to complain about stuff hiding behind a computer or a phone instead of talking to the cashier or manager about it.
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June 2023 by turtle_man
I needed some helium balloons blown up, the guy says "I'm not sure if we have helium" ok. Can you find out? "I don't know how"Great ?
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June 2023 by Ellen Ryan
Love DollarTree. Usually have whatever I need. The stuff I buy is good quality
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May 2023 by VivaLaVie57
The store at 2914 Long Beach Road, Oceanside,NY is a disaster. Product all over floors and shelves are hit or miss with product and a mess. Boxes of product stocked all over. One cashier;line at least 12 people long. One girl stocking doesn't speak English so could not answer my question. This store has had so many managers and nothing seems to change even though I keep going there hoping it will be better. No such luck. Its a disgrace.
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May 2023 by Cheyenne Phang
Staff was nice however like any other dollar tree a lot of things were missing and the store was in disarray
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May 2023 by CPetrazzulo
The store is in shambles...completely trashed. Only 1 register is open with a line to the back of the store. Really???
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May 2023 by AnnMarie N.
I like the selection of items and it is convenient with a nice size parking lot. However too often there is only one register open and a long line that barely moves. Management could definitely do better, this store has a lot of potential.
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March 2023 by Pampered Chef Tara Whaley
This is one of the dirtiest stores I have ever been in!!!! And to think I was excited for a closer dollar tree.