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March 2024 by Lawrence C.
Receipts aren't needed if you register your telephone number for deals. Cheaper than buying online. Very courteous and helpful staff. I find that pet places do tend to be kinder. They encourage customers to return foods that pets don't like for store credit which is greatly appreciated.
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February 2024 by Hulda Osorio
Is Was a good place, but the employ was ignored only us and the prices where over plus se kept telling us each time that the fish where salt Water or salt water which was annoying.
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February 2024 by Jawad Jadi
Great experience stuff is good and helpful
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February 2024 by RAN BOARON
?????????
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February 2024 by Nahum Sorto
One day I went to look for a Fish and as always you have to wait, but it is normal. The star is because they do not want to accept the price of the App or the Website, they simply told me we are not going to change the price. If they do it in another store, we don't care.
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February 2024 by Janice McLendon
Went in and got out quick
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February 2024 by john Coyne
Had exactly what I needed for my cat!
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February 2024 by Dorothy Galvin
Store was clean & well stocked, so I was happy they had what I was looking for. Cashier was friendly.
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February 2024 by Kayla H.
I am extremely dissatisfied with your grooming service, February, 4th 2024 at 1:30pm est. I didn't have the choice to pick my stylist so it cannot be blamed due to my negligence. Upon reaching the Petco in Oceanside I was warmly greeted as per business etiquette and protocol and handed off my dog to the worker there. Whenever I go to petco I send or show a picture of previous haircuts I've received from this exact petco location to the worker as a reference as to how I want my dog's hair cut. The worker easily recognized and acknowledged this and proceeded to take my dog to the back for his haircut. I also made it a point to the worker where I very clearly and explicitly say that she should only be cutting the hair on his body (which includes his back and belly), leave some of the hair on his tail to make it look fluffy and to avoid overly cutting the hair on his face area. She very clearly understood what I said and even repeated it back to me conveying how she understood my instructions. I then later return to petco to get my dog and as per petco's rules I pay and even tip the stylist generously before I can even look or receive my dog. After that process is done I finally get to see the monstrosity that was my dog's haircut. Not only did she so clearly forget the pictures I showed her when I dropped off my dog but she also forgot the very clear instructions I gave to her and that she even repeated back to me. Not to mention she cut so dangerously close to my dog's ears. In all my years of going to this location no one has ever cut so close to my dog's ear to the point where I can see the cartilage and outline so clearly. The only excuse she gave to this horrible haircut she gave to my dog's ears which I was extremely mad about was that he moved too much. For someone working as a pet groomer how can you not be trained and skilled enough to handle if a dog moves slightly. And why are you actively cutting if the dog moves? That was a flimsy excuse given to circumvent any further repermainds or displeasure about the haircut when in actuality she clearly forgot the very clear instructions given to her. If she did not have a good memory then he should've written it down or asked to receive the picture if she couldn't remember it. The Stylist working on my Dog's name is Sabrina. I do not and will not recommend her to anyone going there to groom their dog since she cannot follow clear instructions given her by pet owners.
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February 2024 by Marna K.
I would have selected 0 stars after I was treated so badly there. I always got the same groomer, Jenna L. I thought she was nice and I gave her, what I thought were good tips. now that dogs are getting these viruses from other dogs and dying, I asked her if they were taking any precautions and can I hold my dog whenever she needed to put her in a cage. I didn't want her in a cage where another dog might have been sick. She said that I could get her the "VIP" service for another $15 where she takes her and only concentrates on her. I said fine after asking her if she could just do that if I bring her at the end, last dog. She didn't write me till two days later and said she can't bc she had too many. I said, isnt Petco worried about lawsuits if something happens? My dog is my baby and I don't want to be a grieving mom. They banned me from ever going to Petco. Jenna wrote that my statements "disturbed " her.
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January 2024 by Isis Sorto
The Petco around my way is always a wonderful shopping experience.The workers are not only knowledgeable but extremely friendly and so sweet to my dog when I do bring her in. I am always received well and always helped.
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December 2023 by Amitabha Buddha’s Song
Had me wait on full line for checkout. Then had me wait on order pickup line… because they ‘have to clear that line first’….that line never ends. Will never go to this Petco again.
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December 2023 by Matthew C.
Big fan of this petco location. It's more of a local community type of petco compared to the ones in super busy areas. The employees are all friendly, grooming is great and the store always looks neat.
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November 2023 by Alexander Batson
The workers are all friendly and the animals all have good care. When I come by to pick up cat food or litter I like to look at the reptiles and rodents and wish I could afford to take one home with me.
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November 2023 by Maria Elefante
I’m retired and just had knee surgery, being able to order ahead and just stop in and pick up my order makes things a lot easier for me. Thankyou
