-
February 2024 by Irina Shevchenko
The best service! All guys are awesome. But my favorite is Nikolai!
-
February 2024 by wendy blankoph
OMG went to T-Mobile in Oceanside had the most amazing experience with my new friend Kya Fields.. she was patient had a smile on her face and put up with me she had all the patience in the world with me run don't walk to the T-Mobile store and ask for Kya
-
January 2024 by Leanna Doolittle
Kya was amazing!! So helpful and set up my phone so quick. Thank you Kya!
-
January 2024 by Gee six
Waited till after 10am door locked. After knocking on door Amanda said I was rude for knocking on the door. She was busy taking selfe. Poor customer service and not opening on time. Spoiled brat who should not be in service, needs to learn how to tell time and definitely not be in charge of opening or unlocking door
-
December 2023 by Leona Shi
This T-Mobile store is the worst I’ve been. Staff are rude and not helpful at all.
-
November 2023 by Susan W.
I left in July to go to Visible because their prices are so good. I had a TMobile cell signal booster I forgot about because it never worked well. Their request for the return went to my spam. The next thing I know, I've been reported to a credit bureau. So TMibile tells me to return it to a store. The store refused it and said I owned it. I called TMobile again to find out what to do. They decided to send another label, which also went to spam, but I knew to watch for it. While waiting on the label email, TMobile took $150 from my bank account - without permission. TMobile has had the device since October 10, I still do not have my refund...this is after at least 5 follow up calls from me.
-
I went to the T-Mobile in Oceanside L.I NY boy did I get Excellent Service the customer service representatives were cordial and very helpful. Well I had the pleasure of working with Kya who help me so much. She took care of my problems and took the time and explaining to me what i was doing wrong. Who does that these day . Thank you kya for all you do your the best.
-
August 2023 by Iris Kubel
My husband and I went to T-MOBILE to take advantage of their promotion to pay off his Att phone. We were helped by Amanda who spent a great deal of time helping us change from ATT to T-Mobile. She was patient and so helpful. She made our experience at T-MOBILE a pleasure.
-
May 2023 by adriana ioco
I switched recently from Verizon to T-Mobile due to the extreme difference in price per month. Currently saving $100+ and they pay for netflix and Apple TV plus. Emmaline was amazing!!! Super sweet, patient and helpful. If you’re in the area and want the best customer service/help possible I highly suggest visiting this location and having her help you. She made the process super easy and answered every question I can think of.
-
May 2023 by Dawn D
I visited Tmobile yesterday because I was having an issue with my phone. The gentleman that helped me name was Louie. He went above & beyond to help me. He had so much patience & was so kind & helpful. He did everything to try to help me. I can't thank him enough for his help.
-
May 2023 by Umar Ishmael
Forgot to put this review because I don’t usually do them, but I had a lot of help from an associate named Nisha. She was incredibly patient with my grandmother who a bit older and needs time and patience. The only reason I’m writing this a few days later is that my granny was talking about how helpful she was in comparison to the T-Mobile associates that work at the T-Mobile near where she lives.
-
May 2023 by Gamal Aly
So I went to TMobile to swap an iPhone 13 mini and a Galaxy Note 10+5g and it was an amazing experience. I was helped by Mikhail (Mike) and this was literally the best experience I've ever had at a phone provider. There were some issues with my getting credit for the trade in with the Galaxy (it wasn't allowed to be traded in bc of a scratch on the screen, bummer) and there were some IMEI issues with the iPhone trade in, which Mike fixed perfectly!I was there for over an hour but it was hilarious as there was a guy who was definitely 6 glasses of bourbon deep into his day so he was verbally attacking one of the reps (super cringe). After the guy started to sober up, Mike helped me out a screen protector on my iPhone and saved me a ton of time and money.I will be more than happy to keep going to this location.
-
May 2023 by Simran Bahl
T-Mobile Oceanside really knows how to handle customers! I thank specifically Nisha who was BEYOND kind and patient with me. She broke down all the promotions, all the policies and pretty much everything I needed to fully understand my plan. There was nothing hidden, and I felt like I could FOR ONCE TRUST SOMEONE! Nisha was SPECTACULAR and I will definitely be referring all family and friends to this store, and her. Thank you for making being a customer easy!
-
May 2023 by Jessica Buske
I had such a wonderful experience and I am so grateful for Nisha, who took the time to answer all my questions and help me out. She was very warm and incredibly professional. I would go back just to talk to her again.
-
May 2023 by Beverly Hasberry
I got disconnected from the sprint side today came into the store very upset but Nisha was able to help me out with a new phone and I left the store very happy, such a patient and calm young lady, keep her happy T mobile , they donf have many workers like her anymore.