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January 2023 by Hunter S.
I had a great experience at stop and shop. I'm not a local in Oceanside, but they had a really good selection of items when I came with my family to pick up some stuff for the Holiday's. All of the staff was kind!
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September 2022 by Nicole S.
Hi My name is NIcole I was waiting for my friend to be done Paying for her food at the Cashier I saw this Mentally ill man who was trying to Steal cases of Beer and Tide Laundry Deterget He was trying to steal a lots of toysthe Major saw the man who trying to steal stuff from the store they were trying to ask the Man some questions he refused to answer them they were going to call the Police
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May 2022 by Ritz R.
Great experience at this Stop and Shop. I ask the bakery for help and the counter person, Lana, was so helpful and eager to assist. All other stores I went to said they couldn't or wouldn't help me. I want to recognize, Lana, as a Super A+ employee. Thank you Lana for your help. Management please acknowledge her performance in customer service.
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May 2022 by Rose H.
Why is a phone call necessary? I've written my grievances and can tell you that numerous people have the same complaints! Look on next door app what people say about your store...the stink that comes from the fish Dept is enough to have you looking to shop at a different store and when you mention it to the manager says I don't smell anything! Take it or leave it but by you saying call us is just a nice way of pretending that you actually care about your customers. I'll just take my business to keyfood
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December 2021 by Lawrence C.
I have always had a pleasant shopping experience at this branch. I particularly like their deli, produce and bakery department and their large selection of coffee. This branch is very clean and organized, and the staff are professional and helpful. One can run in and out thanks to their self serve line. There's plenty of parking and a traffic light is strategically placed at their exit for safe departure.
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September 2021 by Dan S.
This deli department does not give a f*** about anything. They move like they have cement shoes on. Took me over 30 minutes to get my order fulfilled.
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July 2021 by Review U.
At the height of the Covid-19 pandemic, this Stop & Shop location decided to remodel their entire store. Could the people running Stop & Shop possibly be that stupid and careless? Yes, they are. During the pandemic, the common sense guidance was to maintain social distance. Stop & Shop, decided that remodeling their store was the right thing to do without any regard to their customer's well-being during this deadly pandemic. During their remodeling, they did two things that prevented their customers from social distancing: 1. They narrowed the shopping aisles by putting additional product racks in many of the already narrow aisles, thereby making it very difficult for shoppers to social distance safely. When this was brought to local store management attention and upper corporate management, they ignored it. 2. While the store was being remodeled, all of the items previously in aisles familiar to their customers, were now in different aisles. This caused customers to spend extra time in the store searching for their products, potentially exposing themselves to Covid-19 infection. When this was brought to local store management attention and upper corporate management, they ignored it. Then, to make matters even worse, they shut down one of their 2 store exits, forcing shoppers to have to funnel through only one exit for the entire store, making social distancing completely impossible, putting shoppers at risk of possible Covid-19 infection. 3. During the height of the pandemic, store employees were routinely seen wearing masks pulled down beneath their noses, or masks hanging around their necks. When local store management and upper corporate management was alerted to this, they simply shrugged and did nothing about it. The pandemic is lessening now, but new, negative issues have arisen: Extremely rude attitudes and behavior from most of the employees in the store ranging from the checkout clerks to the managers of this store who have a complete disregard for their customers concerns and their employees, too. Their self-checkout machines waste customers time even more than previously by forcing customers to have to go through a ridiculous process of bag/item weighing and items often get rejected in the process which then draws the clueless self-checkout employees into the process, furthering the amount of time the customer has to wait for resolution. Yes, as you may have concluded from my report: Shopping at Stop & Shop is a disaster to be avoided if at all possible. A new store named Lidl recently opened in the area. Lidl has pleasant employees who express an interest in helping their customers, unlike Stop & Shop. But even better, Lidl's prices range 50% to 75% lower than Stop & Shop's prices for similar items. I recommend that those of you reading this in this area, begin patronizing Lidl, since the customer experience and pricing there is far superior than those at Stop & Shop. This review is solely my opinion about this business and you might find that your experience differs from mine. With that said, I cannot recommend shopping at this store and highly recommend that shoppers shop elsewhere.
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December 2020 by Erin O.
This place has been sliding downward for a year and the renovation did nothing for the lack of cleanliness and lack of customer service. It's gets tiring to have people be rude to you when you simply ask where the bags are. I avoid as much as possible, and today will be another reason why I will pay double to go to Stew Leonard's. Gross. Go anywhere else.
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November 2020 by Matthew K.
Grocery stores on Long Island are mediocre at best. There are always some exceptions, but those stores tend to be a bit pricier (or harder to find). My wife and I have always shopped at Stop & Shop because of the low prices and wide selection, but we typically find our local stores to be dirty and cramped (and very very busy, especially on peak days/hours of course). Upon a recommendation from a neighbor, we decided to venture a bit further to try this Stop & Shop location. We're so glad we did! The store can still get fairly crowded and not everyone is necessarily following the one-way aisles, but visiting off peak is a pleasure, and even when it is busy, we find the selection here is a bit wider than most Stop & Shop locations. It's especially clear when you visit the more specialized food sections that more options are available. We also always find the produce to be very fresh, and there have been very few cases where we were not able to find what we were looking for. What impresses me most about this store is the organization, especially during the COVID era. Aisles are clearly marked with arrows to indicate which direction you should be walking. In addition, there are sanitizing wipes and hand sanitizer at the entrance (although to be fair, they are usually all out by the time we arrive). I'm also really impressed by the checkout system. Rather than have a line form at each point, there is one long line (with social distance markers) that extends down the dairy/bread aisle, where people tend to finish their shopping anyway. At least one employee is then directing the next guest in line to the appropriate cash register, and when you arrive, there's usually just one person in front of you almost done bagging their groceries. In general, we have found every employee here to be friendly and effective at their jobs. We also find the store to be generally clean and always well-stocked (except for those coveted items like paper towels and toilet paper, which is only to be expected in 2020). Overall, we're very happy that we found this Stop & Shop and we're sure to be back routinely!
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August 2020 by Potato M.
I live in Long Beach and never shop at the LB Stop and Shop because it is horrible. When it switched from Waldbaums to S&S I thought it would be better but its not. So I drive to the one in Oceanside. I have been shopping there for years. Everything is great except THE BATHROOMS ARE A NIGHTMARE. People have to use the restrooms and these are disgusting. Not only do you have to walk through a dark, dingy, storage area, when you finally get to the bathroom it feels like someone is gonna jump you from behind. Its scary and dirty. Think about changing your restrooms to the front of the store and having someone clean them.
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May 2020 by zev f.
I shopped here last Thursday afternoon, 4/30. No one is socially distancing in this supermarket. No one is paying attention to the direction arrows in the aisles. People were passing by me in the aisles within maybe 1-3 feet of me. People were coming up behind me, and from the other direction in front of me with 2 or 3 feet between us. It's a health danger in this pandemic, and I am scared and anxiety ridden wondering if I'm going to get sick. The staff is friendly and helpful, but when I asked for something I couldn't find, one staff person came right up to me, nose-to-nose, and I don't think she was wearing a mask! I will not shop here again while this pandemic rages. It is dangerous. P.S. I bought two packages of Quorn "Meatless Grounds" only to find they expired two weeks ago, which Quorn says is unsafe, too!!
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April 2020 by Lane K.
This store is a disgrace. I went there 0n April 10, 2020 to pick up a few things. The store was jammed, there was control on the number of people in the store. The aisles were jam packed, there was no way you could keep a 6 foot distance or avoid contact. After 2-3 minutes I just left my cart and exited the store. These people have no concern about the well being of their customers and have made no modifications to account for the corona virus issue. The manager of the store should be fired.
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February 2020 by Lauren F.
HORRIBLE customer service by management.... even a new employee was scared to call a manager over because she said every time she needs help they yell at her!!! The way the manager Fiona treated an elder is DISGRACEFUL and UNACCEPTABLE!! There is another Stop & Shop nearby..... shop there !!!
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June 2019 by Don C.
I've been shopping here for years. The good: - overall, a clean bright supermarket - There are a few cashiers that I've come to know over the years and they are friendly The bad: - They open at 6am and I often get there around 7am, the aisles are often filled with boxes for restocking. I understand they have to restock but perhaps they should do it before/after opening. - Customer service does not open until 8am. Usually not a big deal except when one of their items has an old 'sale sign' and you don't read the fine print that the sale is over. You try to return the item but customer service is not open?! If you are able to charge me the wrong price, you should be able to refund my money regardless of time. I saw a Manager sitting in his office who appeared to be annoyed I was bothering him. I asked him if someone was at customer service, he said well it doesn't open until 8. Umm, ok well since something rang up wrong perhaps someone can help. He got up as if had something better to do and did get someone to help. But really? between his attitude and the fact your issue caused me to have to get a refund is not my problem. - bottle return does not open until 8am. This is actually NOT legal, NYS law requires bottle returns to open an hour after opening which means it should be open at 7am. Perhaps they should only charge the 5 cents redemption starting at 8am as well? Hey, if you want to charge me the 5 cents then you have to follow the same law to give me the money back!
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April 2019 by Mila V.
These 3 stars go to the cashier helping at self checkout , she was awesome. I bought a package of steaks, they were greenish which I truly didn't expect and made me nauseous as they cooked on the stove after cutting away the greenish looking parts. The stop and shop brand soy sauce I bought had NO seal, not under the cap nor outside the bottle. The stop and shop brand chickpeas I bought in a bag looked beat up, bruised and old even after sorting, rinsing and soaking. I don't know , I guess I expected a better experience from a supermarket in such an upscale neighborhood. I will never return here again. I literary wasted $40
