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September 2023 by James Pike
Staff are very hospitable and knowledgeable, and the lobby has a pleasant atmosphere!
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September 2023 by Tammy O'Brien
Community Bank and their employees are professional, helpful and kind, especially Kim and Beth. I lost my debit card and Kim made a stressful situation go so smooth. Ty Kim!
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August 2023 by motivational motive man
Satisfied all my needs. Staff are pleasant.
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February 2023 by Karen Fraser
Was checking the hours for something that I needed to do. It says you're no longer open on Saturday . The drive-thru used to be open 9 to 12 . Makes it harder for people that work 9 to 5 or after to do banking, if that's the case.
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February 2023 by Siairra Sterling
Just don't do it. Save your own life and choose elsewhere.
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October 2022 by BrotherPanda
I would not recommend community Bank for a loan especially a house mortgage.Because the process takes a lot longer then I feel that it should . Not sure if it’s their fault or if it’s just taking a while because there’s more Home loans being processed at this time. It would be nice if there was more communication from the loan officer to the customers/ agents .I feel like that would relieve some stress.Not sure if they just have too much on their hands ( too many customers getting loans through their bank with only one loan officer at that branch) or what.I have asked for a new loan officer an that request was overlooked I feel.But buying a house should be a joyful process not a headache nor very stressful one.I heard a lot of experiences from many different people about Community Bank in general not the specific branch ( not good ones ) but me being the person I am.I’m always willing to give a company a go and see for myself.Star levelsCommunication ⭐️Customer service ⭐️⭐️⭐️⭐️Loan officer in general ⭐️⭐️^(wish the loan officer would give more information. Educate the customer on the process and generally the time frames things take) I personally don’t feel like i got that.I normally don’t leave reviews.When and if I do they usually get five stars but no comment. I don’t really need to say anything more the fact that this has really frustrated me and left at impact on my life. I need to let others know before they think about dealing with your bank.This review only reflects the branch in Ogdensburg on ford st. I have not personally experienced The other branches I have only heard about other branches.
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December 2021 by Dan Skamperle
I cannot stand the fact that the lobby closes by 3 pm. This makes it impossible to do business here.
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January 2020 by Matt McLear
Great friendly staff made doing business effortless.
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March 2017 by Todd Tyo
In and out fast paced
