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June 2023 by Paul Taylor
Terrible service. No person to check out. Self checkout only. I had a store credit card that would not work after having to go to customer service and showing my drivers license 3 times. They told me it would not work so I threw it in the trash. I now will be going to my local old fashioned hardware store that has a real cashier and accepts cash! Lowe's is a loser.
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June 2019 by Boots K.
In October 2017, I paid Lowe's in advance to install 23 replacement windows--four need to be reinstalled, and the installer voided the warranty on the other 19, all of which need to be replaced. In the past 8 months, I've made 50 phone calls to Lowe's, but the windows have not been done. They are intentionally dragging their feet, hoping I will give up.
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November 2017 by Rosemary D.
Called wrong number for time of my delivery-then they are now coming on another day with my new fridge-had someone lined up to hook up water line-took day off for this-I also need a dryer and dishwasher-will go elsewhere-have to drive 60 miles-but I am angry.Poor customer service-I am thinking of cancelling my order,
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May 2013 by Upstate Y.
It's a Lowes. Same thing everywhere. Employees seem pretty useless but it is what it is. The thing I find annoying about lowes is they have 1 of a lot of things and then all the other colors and/or options are special orders which cost you an extra billion dollars.
