This Verizon store in Ogdensburg is noted as a super helpful and convenient location, with highly knowledgeable staff providing an exceptional in-person experience. The wireless sales consultants are described as friendly, eager to help, and very knowledgeable in assisting with phone upgrades, plan changes, and technical issues like blocking numbers or recovering accounts. Customers recommend the store for its helpful service with phones, plans, and promotions, suggesting it is a worthwhile alternative to traveling to other locations. The team is commended for patiently explaining options and providing great assistance.
Was having problems with my phone. Went in met a wonderful lady who within 5 minutes fixed the problem. This is after multiple phone calls to Verizon techs that ended with no help.
June 2025
Friendly, helpful staff. I got more services and lowered by bill!
June 2024
Staff is very knowledgeable and fixed my problem right away.