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August 2023 by Steven Richer
Terrible service, can't be bothered to explain where an item in the store is.
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July 2023 by Bologna Ingram
I went to 7/11 to buy an eBay gift card, the barcode for the card is covered and the cashier is the person that takes the cover off to scan the barcode for the card, I gave the employee my card and he said in a pretty loud and rude tone that “he couldn’t scan the card because there was no barcode to scan” so he told me to “look for another one”. Every single card had a cover and that cover is to be removed by the cashier, also the cover for the barcode is very easy to spot and there’s also instructions simply telling cashiers to remove the cover in order to scan the barcode. Also another thing is that when I gave him the card the cashier took it and grabbed the scanner and tried scanning the area where the barcode is but stopped as he saw the cover as it was obviously covering the barcode but instead of removing the cover he handed it back to me and told me to get another card as he “couldn’t scan it because there isn’t a barcode” despite him seeing the area where the barcode is which is blocked off by the cover which he’s suppose to remove. It was also pretty embarrassing as there was actually a line. I went back two days later and I gave the card to a white woman cashier she was really nice and easily took off the cover and scanned the barcode in less than 7 seconds probably. I’ve also noticed that most of the employees are not taught how to scan gift cards as one time I handed a gift card to an employee and the guy didn’t know what to do and he’s standing there flipping the card back and forth checking where the barcode area is, I feel like who ever manages this store should atleast show the cashiers the new ones how to simply scan a gift card as it takes 7 seconds or less to do so
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May 2023 by Priti Patel
Best 7-11 in town, very clean and quality product available here. Employees very friendly and nice to all customers.
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April 2023 by Alexa Skapinski
This 7/11 is supposed to be 24 hours. I show up here and the doors are all locked. I see the lights on but the guy working there looks at me trying to open the door and runs away. I don’t get why they say the store is open all day if they don’t actually want to let people shop. Waste of time & gas going here
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February 2023 by Jonathan Lebrink
The worst 7-eleven on Long Island. The coffee is never fresh. The milk fridgerator for coffee has been broken for years. The milks literally sit out in a warm fridge alllll day and night. Not sure how someone hasn’t gotten sick or the health dept hasn’t shut them down yet.Employees are super rude. When they take your money they understand English. When you have a concern, all of the sudden they don’t know English.Terrible. Should be zero stars.
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February 2023 by Batuhan Eraslan
Running by stupids. Supposed to be open 24h
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January 2023 by diggs1034
Definitely and absolutely the rudest cashier of all the 7 elevens ive been to in my entire life. Is usually there on a Friday at about 3:30 - 4pm. Nasty attitude, does not say hello or thank you Gentleman serves the two customers prior to me and then just walks off to move material and clean up and clearly sees me waiting. Wonder what thats all about. ?. Ask for my receipt and he walks to the next cash register to serve another customer. He should be reprimanded, retrained, or fired if need be. And if hes the owner, maybe customers should check the broadhollow rd 7 eleven. Way better customer service. Maybe district or corporate offices need to be contacted.
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October 2022 by Not Hawkie
Times like this make me wish there was a 0 star review. This has to be the worst 7/11 in the entire world and hope that either management changes or the store goes under all together. To start, claiming to be 24/7 they close at midnight and don’t open til 6 am regardless of workers being inside they refuse to open. They charge $3 for “reusable” bags which is again the law to charge for bags in the first place and the bags are paper bags used for beer can. They often times overcharge or “accidentally” give you the wrong change. This says a lot as the company is a multi billion $ corporation that the local store will take the pennies where they can to stay in business. I once was refused to cash in my lottery ticket because it was to “late in the day” even though it wasn’t even 2:30pm and I just bought the ticket minutes before. I’ve even overheard one of the “workers” chew out a customer calling them a “Cotton picking ….” I won’t finish the rest but assume everyone knows what they said next. That individual happened to be the owner which I later found out. Terrible business! If you want to go to a 7/11 there are dozens of others in the area! Stay far away from this horrid place!
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October 2022 by Philip Katz
Store not particularly clean and they often don't stock regular straws to use with their fountain soft drinks. They only have Slurpee spoon straws, that are not particularly good for drinking a soft drink given the fact that the bottom of the straw is a spoon.RESPONSE TO 7-11: "It doesn't sound right" you are asking for "more details"? How much more detail do you want? Why don't you go to your store and look at the straws left for customers. Look at the floors that are not clean. Look at the fact that no one is by the register when customers are in the store. Look at all of the other apparent complaints made by other people in their reviews which seem consistent. Perhaps a better person needs to be hired to manage the store?
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September 2022 by Chris lewis
Don’t restock sold out items, I also watched them not service the man on line in front of me today for no reason, he just kept yelling next never letting the customer get what he wanted.
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August 2022 by Maria Abels
Check your change they give you the wrong change and then fight with you if you confront them. That’s stealing!!! Horrible service and disgusting taking advantage of people. Never will go here again. Rather go to the one a few blocks away!!
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March 2022 by p ditty
These people will ALWAYS short you PENNIES!People now a days never count their change , so this 7-11 never gives you your pennies back. You have to ask !!
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January 2022 by Andrew Vergona
Every time I come here there is no coffee in the pots. If I was the owner of this place I would have a talk with the employee's. I told the guy behind the counter he just shrugged his shoulders and went back to playing on his phone
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January 2022 by clifton hosmer
Store is always clean and has fresh coffee
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November 2021 by DoubleC CC
There is no 24-hour service. Every time you come, it's closed. Women are there but they say it's closed
