The Best Western Plus University Inn in Olean, NY, has consistently received excellent reviews from its guests. The hotel's staff is praised for their exceptional hospitality and willingness to go above and beyond to assist customers, even in unexpected situations like a vehicle breakdown. Guests appreciate the comfortable accommodations, including pillow-top mattresses and spacious, clean rooms. The hotel's proximity to local amenities, such as a Walmart and hiking trails, is also a draw for visitors. Overall, the Best Western Plus University Inn is described as a great place to stay, with a convenient location, clean and comfortable rooms, and a wonderful staff that ensures a positive experience for all guests.
Comfortable bed , top notch staff , very clean breakfast is ok I don't eat eggs , sausage or spicy potatoes but waffle machine , great coffee options and cup fruits and peanut butter 😀 . Great sleep
February 2026
Great facility for the price. Room was very spacious and clean. Staff was friendly. Free breakfast was adequate.
December 2025
Very good hotel. Polite staff. Good size room and clean toilet. Indoor pool is excellent with nice water temperature. I recommend to add showers in the pool area , so people can take shower before entering the pool. Breakfast is also reasonable. I certainly would recommend for a short stay.
Property Amenities: 24-hour front desk, Elevator/lift, Express check-out, Free breakfast, Fitness facilities, Safe-deposit box at front desk, Business center, Laundry facilities, Dry cleaning/laundry service
