The Best Western Plus University Inn in Olean, NY, has consistently received excellent reviews from its guests. The hotel's staff is praised for their exceptional hospitality and willingness to go above and beyond to assist customers, even in unexpected situations like a vehicle breakdown. Guests appreciate the comfortable accommodations, including pillow-top mattresses and spacious, clean rooms. The hotel's proximity to local amenities, such as a Walmart and hiking trails, is also a draw for visitors. Overall, the Best Western Plus University Inn is described as a great place to stay, with a convenient location, clean and comfortable rooms, and a wonderful staff that ensures a positive experience for all guests.
Stopped by 3x no one was ever at the front desk, even sat in the lobby for 20 minutes no one appeared Good location, close to food and stores Rooms smelled musty but comfy beds, tweens running in the hallways
June 2026
Inn was very clean, breakfast was good and management very understanding. Scott took care of a problem I experienced in a timely manner. Would definitely recommend this venue.
June 2026
Only complaint is that there is only one way in and out of their parking lot.
Property Amenities: 24-hour front desk, Elevator/lift, Express check-out, Free breakfast, Fitness facilities, Safe-deposit box at front desk, Business center, Laundry facilities, Dry cleaning/laundry service
