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March 2024 by David Duell
The food is absolutely
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February 2024 by Sarah Suzara
If I could give zero stars, I would. There is NO way this chipotle will survive in Olean at this rate. Ordered a STEAK fajita with fajita veggies. Sides of green salsa, fresh tomato salsa and sour cream. As you can see, only 1 side. Only had a few slivers of mushy onion. The steak was inedible dry chicken. The cheese was no where near melted. The entire meal was cold. The chips and guac I got on the side, were also inedible. Guac was brown and tasted old. Chips, I couldn’t even chew. They were so stale, they bent instead of breaking. Hubby ordered a steak burrito. This thing was the size of a bean burrito from taco bell and was literally filled with 95% white rice. All in all, we would have chosen Taco Bell over this if we knew the quality and quantity of food we’d be getting.
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February 2024 by Kay Bohn
Place was filthy food was subpar and cold and drink station was deplorable never again. First and last time!!
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February 2024 by daniel williams
So me an my family stopped there for my son's bday...at 7ish...thinking food should be pretty fresh...everything was pretty much dried up or empty. Which was surprising to me for a dinner rush time... hope it's not like that all the
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January 2024 by Rev Havok
Being the first time at this specific one, here's the breakdown.We stopped at the spur of the moment. There was one car there. Luckily we stopped when we did, because as soon as we got our food and sat down, it got busy.Food, the portions were good and the taste and delivery was good.Staff, the staff was younger, as I say to my wife, a bunch of kids. That being said, they were on top of things. Being our first time there, the staff explained exactly what they had and what was what. Even explaining things, we still had our food in a few minutes.Facility, other than the tables needing cleaned a little better, the place looked good. Granted, the tables are stainless and can pick up smudges. There were food stains on the one we sat at, but, a quick wipe with a napkin and we were good.Staff 2, the employees got a good push while we were there, both in house and pickup. They were very lax getting the food ready and out. No, hysterics, no yelling, everything seemed to flow smoothly.So, I can't give it 5 stars, because of the table, but, other than that, it was a good dining experience.The Rev recommends.
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January 2024 by Kylor Burroughs
So ordered a steak burrito went around noon everything ice cold and not fresh. Tables were dirty and just a nasty overall
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January 2024 by Alicia A.
Poorest service I have ever had in a fast food restaurant. The counter staff is barely smart enough to breath on their own , much less make a burrito.
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January 2024 by Dan Basile
Some of the steak l had was tough.
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January 2024 by Michael Tarbell
My grand kids love it!
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January 2024 by Will Mosier-Peterson
We had a late lunch here and the food was perfect, the serving size was amazing, and the staff did a great job! I have eaten at other locations and this was one of the best.
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January 2024 by Vicky R.
Went to the Chipotle in Olean NY. I wasn't impressed. Ordered 2 steak Burritos and 1 soft drink, the bill came to around $35, the burritos had more veges and little meat, It was like going to Subway. It was my first and last visit there.
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January 2024 by Buck Rathbun
Great portions, fast staff.
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January 2024 by Joe Livoto
High priced dog food. You get about a half of a bowl of Carne Asada for &12.50. Tasteless and mushy. Taco Bell better. First and last tripto that dump!
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December 2023 by Kyle Bacha
I am not the type of person to leave reviews, but this place really impresses me. It is crazy they don't have a higher rating. I'm a door-dasher so I am in multiple restaurants everyday. The customer service at the Olean Chipotle really stands out. They are ALWAYS busy and ALWAYS friendly. Seems like the employees genuinely care and it shows
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December 2023 by Wanda Dean
I had lunch at Chipotle today... The food was just not warm, the Coke was flat, and 3 or 4 Hugh pieces of "steak" in my soft taco were FAT and indigestible ! I had to spit them in my napkin!. I was so disappointed !!! Don't think I will try this place again... I have to say, the employees were
