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December 2024 by Carlyn Larkin
If there was an option for no stars that would be my choice. This shop is a ripoff. They don’t do quality work at all. After all the “work” they did and charged a friends insurance for, all they did was replace and”paint” a front fender. $4000 insurance claim. They claimed to have replaced the brakes/calipers but when questioned on whether they took the tire off because it was falling off the car after being picked up from their shop after them having it for 3 weeks the response was “we didn’t take the tires off”?!?! Well, the lug nuts weren’t even tightened down and “we usually take it for a test ride” I call BS. They’re lucky the wheel didn’t come off the vehicle when driving down the road, or with the kids in the car, that would’ve been a major lawsuit. Like I said, rip-offs. They just wanted to collect money from the insurance claim. Save yourself and your children, don’t ever have them work on your car.
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November 2024 by Robert Really
I could not be happier with the service we received here!! Friendly staff.. Kept us updated every step of the way about what was going on with my vehicle.. i had never heard of this place before my accident but I would recommend this place to anyone!! ❤️
You can’t tell anything even happened to it..
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January 2024 by Amber Allman
Friendly customer service
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January 2024 by Robert-ROCKNROB Radigan-KB2UTF
Had windshield chip repaired by Glass America, which is located in the Gerber Collision vehicle complex, in Olean by technician named Brian... Very cordial and repaired the crack in 15 minutes. Excellent communication skills. Very knowledgeable and they do great work. A+++ Rating
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December 2023 by Robert Radigan KB2UTF
Had windshield chip repaired by Glass America, which is located in the Gerber Collision vehicle complex, in Olean by technician named Brian... Very cordial and repaired the crack in 15 minutes. Excellent communication skills. Very knowledgeable and they do great work. A+++ Rating
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December 2023 by Lori Mayer
Love Gerber collision. Staff is extremely knowledgeable, do great work, continuous updates. Highly recommend
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November 2023 by Luann Close
Very courteous, keep you informed on every move made on your vehicle.Highly recommend!!!
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April 2023 by Adam Bachman
This place has had my truck for 5 months now. Instead of doing what most would do and order the parts while my truck sat at the dealership for 2 months they did none of that. And to top it off my truck was damaged while in their care. And I feel just due to the fact they have had my truck for so long they should cover the deductible but I'm sure they will do nothing due to the inconvenience. Plus they act like I'm bothering them when I call once a week to get progress on my truck!! STOP taking so long to do the job. In 5 months I can build a truck from the ground up! And my truck is a 22 ram not a rust bucket so shouldn't be hard to fix.
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March 2023 by You Know
This place has had my truck for 5 months now. Instead of doing what most would do and order the parts while my truck sat at the dealership for 2 months they did none of that. And to top it off my truck was damaged while in their care. And I feel just due to the fact they have had my truck for so long they should cover the deductible but I'm sure they will do nothing due to the inconvenience. Plus they act like I'm bothering them when I call once a week to get progress on my truck!! STOP taking so long to do the job. In 5 months I can build a truck from the ground up! And my truck is a 22 ram not a rust bucket so shouldn't be hard to fix.
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January 2023 by delilah Flint
Nice cars and deals
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November 2022 by Arin Cornell
Very professional, explained or showed me everything and kept me up to date with progress by text.Services: Body & Trim
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June 2022 by Todd Hostutler
I took my car in for repair to front end in February/March of this year. They used an aftermarket bracket and now, less then three months later the bumper has become undone. I ve contacted them and showed them this issue and problem. I talked to Holly and Brit at the Olean NY location and it has been three weeks and am getting the run around.Service: Body & Trim
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June 2022 by Elaine Deponceau
Always do a great job!!
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May 2022 by Claire Perovich
The people here were nice and friendly, but my car wasn’t fixed correctly three times. I still have a light out, but they were respectful each time I called back and they did take my car in to fix it. I think it’s more of a mechanics issue or lack of correct work rather than the others.
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May 2022 by Jahreturns Hey
These people give superior service and do flawless work. I have a maserati and expect nothing but the best and they do it all. Kudos to Gerber and there staff!!!
