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November 2024 by amanda lawrence
We do not live in the area and travel full time for my husband's job. We were in New York on and off for 3 years. All the other groomers were booked up in the time frame I was needing. I've had my Aussies groomed at Pte Supplies Plus a few times. They never can understand to schedule both dogs at the same tim (I drive an hour and a half to get there). They do a great job on my mini. But my standard Aussie usually doesn't get groomed to my specifications. I order the deshed treatment, blowout, and a slight trim. The last time my standard was groomed, I do not believe they gave him the deshed treatment (but I was charged for it) or brushed him very well. I requested he be trimmed short behind his ears (hair was left extremely uneven), trimmed around his neck where his collar sits (wasn't done), the hair on his legs and belly trimmed and evened up (wasn't done) and he barely got a sanity trim on his behind. He shed way too much hair in my car for them to have brushed him well (he's had the deshed treatment several times and never had this much hair left afterwards). He actually had clumps of hair coming out. For what they charge, they should at least be able to follow simple instructions and do the job correctly. My dogs are use to being groomed but if there were any problems they needed to inform me. I will not be returning to this location for my dogs' grooming needs.
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September 2024 by Khara Kirtz
Greatest Staff, they are all very kind and helpful.
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September 2024 by Judy Jakes - Speckman
A+ ...This is an amazing store! All employees are professional, knowledgeable and super friendly to my dog and I. I've been taking my westie for nail trims and the workers in the back have been wonderful with him. I'm definitely a return customer.
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August 2024 by Mary Lou VanDuzen
Well stocked store. Prices are fair. Staff is very knowledgeable.
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July 2024 by John Perry
Very friendly and professional staff. Always has what I need.
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July 2024 by cindy erhart
Great friendly and professional staff. Just love this place
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July 2024 by Wendy Carter
The people are great and super helpful and I would recommend pet supplies to anyone and everyone
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July 2024 by Brenda Vega
Never ever again I will take my dog to the groomer. First time I took him there they did so so . So my husband take him for the second time and oh boy .it not even look like my dog . They left him looking like a rat 🐀.
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April 2024 by Ed Knouse
Great place I go here all the time
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April 2024 by Lacey Crawford
Clean store with friendly service.
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April 2024 by Kimberly Harp
Love this place!! Employees are so nice and friendly also will answer any questions you have! Great place to go if you own pets!!
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March 2024 by Colleen Estabrook
Enjoy shopping at Pet Supplies Plus in store or online. The staff is always pleasant and helpful. I’ve been a customer for years.
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March 2024 by Christine Sixx
Great deals for members. The cashier was so nice
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March 2024 by Brenda Childs
Always friendly and helpful staff. They go out of their way to be kind to my special needs folks.
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March 2024 by Eva Bishop II-Miller
Pet Supplies Plus has better prices and service than Petco. We drive from Hornell to stock up in Olean... thank you guys for your awesome customer service ❣️
