-
January 2024 by Crystal Havener
Lou did great!!!
-
January 2024 by Doreen Adams
After trying to switch to another cell provider with much difficulty we went to the AT&T store in Oneida. I can't say enough about how helpful they were. Explained everything, didn't push for for what we did not want. And a Big Shout Out to Jake for his help getting things worked out. Definitely recommend this store for your cell phone needs.
-
December 2023 by Christine Swalgin
Isaiah was extremely helpful when we switched over to AT&T through a third party. Our phones were mailed to us and the activation and switching data was just too much for me! He took care of all three phones. Smooth!
-
December 2023 by Katherine Cullop
I went to trade in my old phone at the Oneida AT&T store for a new samsung galaxy 23 ultra very pleased with the help that Lou gave me. He helped me with setting up my new phone and also updating my bill that was way outdated. Very pleased with the phone and with the help from Lou
-
December 2023 by brenda leone
Dealt with Lou Harvey. What a wonderfulExperience dealing with him. Very personable and knowledgeable. Very pleased with his salesmanship and wouldAbsolutely refer my friends to him. Had an issue and he welcomed me with open arms to fix my issue. He’s great!
-
November 2023 by Amanda Mason
Shirley and Lou were the absolute best! I can't thank them enough for all of the wonderful customer service and laughs when we were activating our new phones! I would absolutely highly recommend them!
-
November 2023 by RON LEONARD
Shirley and Lou were simply amazing! Great customer service and wonderful at conversaiting! Would HIGHLY recommend them both to get the job done!
-
April 2023 by summer people
Would not let me change plans because my photo id expired. I also have other forms of picture other than my expired driver's, but that didn't count. Very frustrating.
-
April 2023 by Samantha Cross
Great service. I was in and out quick and the employee answered all my questions as best he/she could.
-
March 2023 by Daren Granger
Great service every time we go in.
-
March 2023 by Karissa Lyyski
My husband and I just switched from Verizon and we’re able to upgrade our phones and upgrade my mothers phone with ease. Lou worked with us and was extremely personable and knowledgeable. I recommend asking for him whenever you need to go into the store for anything!
-
March 2023 by Steffenie Steffensen
Over the phone the man I talked to was friendly, they actually had the current popular phone in stock, but when I showed up yes there were customers but no one said hello we will be with you as soon as we can. All the male employees made eye contact but did not speak or give customer service after several minutes of being blatantly ignored I left. Go to Syracuse at least they are att owned stores and are more accountable for their customer service!
-
February 2023 by Rob Montana
Went in for my brother. They were busy but took me in good time and gave me good direction to fix my problem.
-
November 2022 by John Rizzo
100% the most knowledgeable and helpful staff of all the AT&T stores in my area! I won’t go to any other AT&T store, staff is super friendly and takes care of all issues with no hassles! Highly recommended
-
August 2022 by Weebler8
Opening at 10:00 or 10:30 am is a joke ! I will order my phone case on-line and avoid their nonsense, and will also avoid there brands of cases as well ! Sorry Att. Another customer purchase lost .
