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August 2023 by SOG Ronnie Ribs
Hours are terrible...why would you be closed on a Saturday morning. It's ridiculous... seriously considering leaving chase all together!
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February 2023 by Bosco D
Won’t take a cash deposit! Explanation given…”We have no way of knowing if that person wants you to deposit cash into their account”.
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October 2022 by Adam Schwartz
Staff is always very friendly and Carlyn LaGoy in particular has been an excellent resource in all of my business banking. She is always so knowledgeable, pleasant, and patient with my concerns. So much appreciated! It makes being a small business owner that much easier.
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October 2022 by Len
Can't express how amazing the Agent Shein is. He helped so much in only 2 minutes. Amazing person ?I hope I spelled his name right. Thank you
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December 2021 by Brittany “Bug”
i will never bank with chase bank again. the froze my account for 180 days and then closed my account with over a thousand dollars in it. they said it was protocol to send me a check. here it is.. a year later and zero check ever came
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December 2021 by Czar
Can't express how amazing the Agent Shein is. He helped so much in only 2 minutes. Amazing person ?I hope I spelled his name right. Thank you
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November 2021 by Adam
Staff is always very friendly and Carlyn LaGoy in particular has been an excellent resource in all of my business banking. She is always so knowledgeable, pleasant, and patient with my concerns. So much appreciated! It makes being a small business owner that much easier.
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November 2021 by John Brin
This branch is excellent. Not only is it clean, well done, and easy to get to… The staff went out of their way to make sure that my transaction was done smoothly. If you need to conduct business in the area, this is the spot.
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March 2021 by JJ Lussier
Had issue with automated services . Staff are friendly and coffee is not bad.
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June 2020 by Reanna Strong
Rude teller. System is down so no way to withdraw savings. Its horrible when you cant get your own money out of the bank.
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March 2020 by April LaGrange
The service has always been very good, no complaints. They always greet me with a smile and that means a lot to me.
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November 2019 by Michael Davis
Slow service. I had to physically come into the branch as I had not used my funded checking account in a while, so had to drive in to receive funds from a 3rd party using the sub-par mobile app called Zelle. Then had to wait and waitmore, finally deal with less than competent banking staff. Avoid. Oh yeah, they won't let you use the restroom either.
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August 2018 by Holly H
Been in oneida for years and years
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February 2018 by William Bertsch
Susan Martin, the branch manager helped me work out a banking issue going way above and beyond what one might normally expect. I have been a Chase customer for decades but it was the first time I had occasion to be in the Oneida Branch
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November 2017 by Ellen TV
Worst service I've ever had.busy talk with each other .Wonder Why It's not busy.everybody so lazy to do the work.the old guy just sitting there busy chatting with people.Big disappointment.
