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November 2023 by Holly Hurst
Emaj is the most respectful sales person I have ever met. I have never had an easier time buying a vehicle. He is respectable and very knowledgeable about the vehicles!
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October 2023 by Roger Burdick
Brought truck in for a oil change.They have changed the oil since the truck was new. They come out and tell me my skid plate only had 1 bolt holding it on the other 3 bolts were broke. Then they put my skid plate in the bed. Never heard a rattle under the truck. 48000 miles on the truck and your telling me 3 bolts broke on their own. Not buying it. Done ever doing business with Nye. Since they sold it this is what you get.
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October 2023 by Mary Landry
I recently purchased a vehicle from NYE Auto in Rome. We worked with Frankie Gonzalez and he was amazing to work with. He listened to us and met our financial needs. The process could not have been easier and I would definitely recommend this location to others. Thank you for a great, easy experience!!
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October 2023 by Kaleigh Bascom
I worked with Samuel Hersam who was polite, respectful and easy to do business with. He answered all my questions and made the process easy for me. It was overall a great experience
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October 2023 by Psalm T.
These guys are price swindlers. The first thing I asked when I called was, "do you sell your cars at MSRP" and the sales rep said "yes". He asked me where I was calling from, and I said "Wisconsin". So he knew I was looking for a Prius Prime from far out of state. By the time we got to initializing the paperwork to reserve, he went and talked to his supervisor and came back with a, "Hey sorry but we have a policy to sell $1000 extra to out of state buyers"...I immediately said no I'll look somewhere else. This is classic price gouging. They went back on their word after realizing they want to take advantage of the fact I'm looking for a car 3-4 states away. I'm NEVER gonna look to do business with these folks again.
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September 2023 by Renee Quinn
I recently got a new 2023 Grand Jeep Cherokee from NYE Automotive Group. My sales associate was Madison Beckwith. She was absolutely amazing. I can’t tell you how easy she made my buying experience. She was quick, pleasant and efficient. I told her what I liked and what I was looking for. She worked up my deal quickly. I signed my docs and was ready to drive away. I highly recommend this dealership and make sure you ask for Madison.
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September 2023 by Steve Jones
I had an amazing experience working with Mike Q and AJ from the Nye Toyota sales department while purchasing a 2023 Toyota RAV4 Hybrid Woodland edition. They were friendly, very understanding of my automotive must-haves, and, most importantly, not pushy. These qualities really solidified the sale and I would recommend working with them without hesitation. When my vehicle arrived, it was absolutely spotless and Mike knew all of the gadgets and how to effectively operate them, even going so far as to connect my phone to the Apple CarPlay. They have gained a customer for life!
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August 2023 by Linda Salvatore
My husband and I made the trip to NYE to look at leasing an SUV. It was probably the easiest and best car leasing experience we have ever encountered. No pressure at all, in fact it was like talking to your neighbor! Jeff Socha and JP were both fantastic. This was our first trip to NYE but unlikely to be our last. Definately worth the drive from Liverpool!
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August 2023 by Cindy Marchand
I went to the GMC area for an oil change. They tried to sell me every filter that my car takes. I declined. They then proceeded to tell me that all of my brakes were bad and needed to be replaced. I declined. The service manager was yelling about how bad my brakes were and went on and on about it making me extremely uncomfortable. I left there angrier than I have ever been. I stopped at another garage for a second opinion and found out my brakes were good for another 15-20 thousand miles. Great place to go if you want to be made to feel stupid and have someone try to rip you off.
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August 2023 by Danielle Knapp
If you ever go here make sure you request Alisha, she is an excellent saleswoman and makes sure you get everything you need. Absolutely a five star rating and would come again.
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July 2023 by Derek H.
Can't say enough about this group and their staff. They will go above and beyond to get you the best price and the exact car you want. I will be coming back, my wife will be coming back and all of my friends and family. Red carpet treatment at its finest! Thanks guys!
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July 2023 by Emma Johnson
Erica was the BEST at getting me in and out of the dealership quickly! We had a couple problems before bringing my brand new jacked up Jeep, but she solved my problems before I even knew anything was wrong! Truly a remarkable experience!!
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June 2023 by Brittany Harvey
I had a great leasing experience with Tom Cole at NYE Automotive! I highly recommend NYE Toyota! Embracing the 2023 Highlander Life
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June 2023 by Slick S.
I contacted NYE's online specialist to ask a simple question; do you have a specific vehicle in stock? I didn't ask them to find the vehicle for me nor did I ask them to contact me when one comes in, I asked do you have one IN STOCK. Could not get a simple answer without giving them my phone number or e-mail address. Great way to turn off customers Dan.
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May 2023 by Thomas Rogers
I just bought a 2022 GMC Terrain from NYE. Worked with Joe Smith and Dan Bennett. It was one of the best car buying experiences I've ever had. No pressure, no hassles. Just a quick, easy experience. This was my first purchase from NYE, but it won't be the last. Definitely worth the drive from Baldwinsville. Thanks guys!