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November 2023 by Rocco Cannata
Recently purchased a F150 from Nye Ford in Oneida. Overall it was a fantastic experience. Jeff, Rodney, and the whole team were great! I will be returning when its time for another vehicle. Highly recommend Nye Ford to anyone looking for a vehicle.
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November 2023 by Tami Cantarano
Jeff Socha was amazing with our truck purchase, going above and beyond to help us get a fair price and then add equipment with his helping hand even. I'm an insurance agent for auto/home insurance, and I know when a salesman is a professional in their field, not just making a sale. It almost felt like he was assisting with an adoption, since this vehicle is going to need to serve us for many years, as we don't shop often. He's not going to stalk you if you talk to him about a vehicle you're interested in, he's there to help.
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November 2023 by erickah singleton
GUYS!! this place was so so helpful. Ive been saving up for a new car, but literally know nothing about them. So i was so relieved to have a salesman that was so helpful. Joe helped me figure out the perfect car for me and my kids. I couldn't thank NYE Ford or Joe S. enough!!! P.S. Ford Edge SEL's are such great cars!
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November 2023 by William Rogers
Joe Smith is an outstanding car salesman who goes above and beyond to ensure a smooth car-buying experience. He is knowledgeable, patient, and genuinely cares about finding the perfect car for his customers. I highly recommend working with Joe for your next car purchase!
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October 2023 by Whitney Meeker
Absolutely the best experience! Jeff Socha is the bomb—he was so great in explaining things to me, all the details. He was just great. All of them were great, general manager who did what it took to get me into my Bronco Sport & Rodney White was wonderful, too. Highly recommend the dealership. Personal service hasn’t gone out of style.
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October 2023 by Maria
I purchased 2023 Ford Bronco from NYE Ford and the process was horrendous. After I signed the paperwork and drove my new Bronco home, I noticed an excessive amount of scratches all over my vehicle. It did not have these scratches on it when I test drove it the day before. How it was overseen by everyone who works there baffles me. I called the dealer and they said they would take care of it after making a point that they don’t have to but claim they stand by their vehicles. I attempted to call the GM multiple times to discuss why this was an issue on a brand new vehicle and how this was overseen before I actually got a call back. After I brought my Bronco in to get it fixed, I had to drive to the dealer twice to inspect it and both times it wasn’t done right. After over a month went by and the third time I drove to the dealer, it was finally finished correctly. Do to my inconvenience, GM Rodney said he would reimburse me for my ceramic coating and under coating. Well almost a month later and I still haven’t received my check. I called and still have not received a phone call back. I’am completely disappointed with the level of avoidance and lack of professionalism at this dealership. Run in the opposite direction and go to another Ford dealer. Any dealer can get five star reviews for being friendly and making a purchase process go smoothly because they are making money. It’s how a dealer responds to an issue that makes them earn 5 stars. I have had to micromanage NYE Ford since I purchased this vehicle and it’s still not rectified.
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September 2023 by dani loomis
While my car was in the shop, I had a bad experience with one bad apple of the group. I called and talked to managers about it, and it was very quickly and appropriately handled. The management, and even just other employees went well above and beyond to fix the situation for me and make things right. The top bosses are wonderful, extremely kind people, the employees are awesome, and the sales/service team are wonderful!
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September 2023 by Ben Williams
Picked up a sweet 2023 Ford Bronco!And, I came from out of town (400+ miles) to complete the transaction! ? SO YOU KNOW THE DEAL HAD TO BE GREAT!!! ?Best car buying experience I’ve had since I starting purchasing vehicles 35 years ago. It’s how business should be done - because people buy relationships not just products/services.The team - Dan (GM), Rodney (Sales Mgr), Troy (Sales) and JP (Finance) - was exceptional and remained professional and courteous from the moment I entered the dealership. Most importantly I felt appreciated, respected, and valued. There were no tricks, gimmicks, or high pressure sales tactics.Dan & Rodney made sure I was comfortable with the details before making the drive. JP was efficient in completing the fincial details. Troy took his time to make sure I knew everything I needed to know about the vehicle.If I could give these guys 10 ⭐️ I would!!
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September 2023 by Christopher Smith
I recently had an outstanding experience at NYE Ford in Oneida, and I couldn't be happier with my purchase of a 2023 Bronco Sport. My salesperson, Mathew Lejeune, went above and beyond to ensure that I got the perfect vehicle to suit my needs.From the moment I walked into the dealership, Mathew greeted me with a warm and friendly attitude. He was incredibly knowledgeable about the Bronco Sport and patiently answered all my questions, making the entire buying process smooth and stress-free.The dealership itself was clean and well-organized, and the staff was attentive and professional. The financing process was a breeze, thanks to the efficient team at NYE Ford.I'm now the proud owner of a fantastic Bronco Sport, and I can't thank Mathew and the entire NYE Ford team enough for their exceptional service. I highly recommend this dealership to anyone in the market for a new vehicle. Five stars all the way!
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September 2023 by Barry Pardee
I just leased a vehicle with NYE Ford. I love my new Bronco! Jeff was a great help from beginning to end in the process. JP was very friendly, personable, and made the paperwork simple for me. The truck was detailed to perfection. I can't say enough good things about NYE Ford! They took great care of me and I'm so glad that I chose to get my vehicle there. Thank you!
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August 2023 by Lindsey Brannon
I have had the best car shopping experiences here. Troy was extremely helpful throughout the whole process. I never felt pressured and he was very easy to talk to and honest. He helped me out immensely on finding the perfect car for me. I highly recommend stopping here.
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August 2023 by Michael Malinowski
Alisha and NYE Ford team did a phenomenal job from start to finish. Great customer service, very friendly and helpful. They went above and beyond for a new customer. I recommend this guys and I will be coming back in the future. Thank you, and the new car is awesome.
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August 2023 by Papa Stafford
Great experience. Not pressured into buying a vehicle . Madison was the greatest sales person ever. She worked hard to find what I wanted and at the price I could afford.. I will pick up my jeep Monday nite ..
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August 2023 by Samantha Kimpel
I just bought my first NYE Ford vehicle, I had a great experience! Alisha is AMAZING!! She is personable, did not pressure me, listened to what I wanted and needed. She made sure I was taken care of even after I drove off with my new vehicle!
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August 2023 by Andy C.
I have been bringing my Ford expedition to NYE Ford for service since 2015 and even though I bought the vehicle elsewhere the service has been exceptional.I now bring my Audi there for tires and to transfer all season to winter and back in the spring.Highly Recommend Their service dept and fantastic service advisors & crew.
