Oneida Suzuki is known for great service and personable staff. Customers appreciate their help with hard-to-find parts and fast shipping, often arriving within three days. While online orders can sometimes be affected by warehouse errors beyond their control, the business remains reliable for quality service. Returns involve a 25% restocking fee, which customers should be aware of. Overall, Oneida Suzuki is a dependable choice for purchasing bikes and rare parts with a straightforward, efficient approach.
If you return something expect 25% + restocking fee. I paid 31.6% restocking fee to return something I didn’t need. FYI
December 2022
I've ordered rare B-King and Hayabusa parts or accessories from these guys 5 or 6 times for my shop. If you need handholding or good conversation, they are not for you. But, if you need hard to get parts, they never disappoint. 3 days from NY to my shop in WI, every time.
July 2021
Got my parts in 4 days time exactly what I ordered thanks guys
