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February 2024 by Liam
Brian .. Can't thank you enough! After 3 days of no text messages you spent an hour helping me and sorted it out. I'll be buying a phone from you shortly thanks again.
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December 2023 by lori McKinstry
My 91 year old mother needed a new phone , the service was good and the representatives were kind however there were a few snafus and we had to return for corrections on two occasions. The second visit there was quite a long wait while the representative was on the phone with a plan supervisor. After a recent review of her cell phone bill which seemed quite high we found they had given her a totally inappropriate plan for her age which included gaming and additional services no elderly person would ever use or need. If you have an elderly purchaser please make sure they aren't price gouging them unawares. she was being charged $65.00 more than what she needed.The reps were Zachary Robbins and Jose Rodriguez.
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December 2023 by Stephen Halton
Best experience I've ever had at a Verizon store. Very helpful staff and very quick. Highly recommend
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December 2023 by bradford myatt
Always excellent customer service. Zack and Dakota are the best to work with. Highly recommend either for any phone needs.
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December 2023 by Barbara Sieradzke
The guys there helped me get my phone back together I lost my phone number and everything and they restored it all ‼️??
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November 2023 by Jerome Cooper
Jason VP was great. We came in with an issue with the bill that a customer service rep had messed up. Jason analyzed the account and found us a much better and cheaper solution with upgrading three lines. Lowered our bill and took care of everything for us. Thank you so much!
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November 2023 by aszaria cooper
Jason VP did an excellent job. Very helpful and made my non tech savy dad understand things. Great employee. He slays all day. He was very up to date on slay. Girl boss no cap. On god.
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November 2023 by dava seifert
I had come into the store on 11/6 and worked with jason vp. He was awesome and helped us with all of our problems. I wont go to any other verizon store other than this one and i will always work with jason. 10/10 recommend him!
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September 2023 by Jim Dowd
I have unluckily consistently broken my phones. Zack was very supportive and helpful in getting me straightened out with the new phone. He’s extremely knowledgeable!!
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September 2023 by Andy Delong
Jason, was 100% incredible with personal , excellent andsuperior service!!
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July 2023 by Kylie M.
(I have never bought anything from this store location I have no idea how they got my number) Calling people luring them into the store claiming they have a "promotion". That sounds sketchy as hell. I don't get calls from target telling me they're having a sale. Stop being sketchy and luring people into your store. Also maybe consider to not to do that because people are scary and refusing to tell people why they're calling is creepy af.
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June 2023 by Samuel Kingsport
Only a few miles away in Chittenango. Yet again, 3 bars and keep getting disconnected from the internet. Can barely connect to review this. Anytime there’s more than a handful of people in a crowd the Verizon bars show service, but there’s absolutely nothing behind the bars.We are leaving the service as soon as the phones are paid. This is not worth$200 a month.
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May 2023 by brucedeborah d
Great service. Jason was knowledgeable, friendly, not pushy, easy to work with
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April 2023 by Everett Woodcock
Came in for 4 watches for Easter gift. Dallas was extremely helpful and made the process painless. He found the best deals! We will definitely be back!
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March 2023 by Jeff Kinsler
Always a pleasure to do business here. Zack H. was great! Both my wife and I purchased new phones (hers, an iPhone...and mine, a Samsung s23+.) In addition to that, we changed our service plan. So, there was a lot to deal with. Zack made sure the process went absolutely smoothly. Just an all around great experience.
