Endwell Rug & Floor is known for its friendly and helpful staff who provide excellent customer service. Customers appreciate the knowledgeable team, including salespeople and installers, who assist from selection to installation and answer all questions. The store offers a variety of flooring options, and staff members encourage bringing home samples to help make decisions. The installation process is praised for being professional and careful, with installers ensuring the flooring looks straight and is installed properly. Many customers mention the company's reliability, responsiveness, and willingness to follow up for repairs at no cost. Overall, Endwell Rug & Floor provides a positive experience with quality flooring and attentive service, making them a highly recommended choice for flooring needs.
Great customer service. The sales people were helpful from start to finish. The installers are so helpful in explaining the process and answering all questions. - on top of doing a stellar installation. Highly recommend Endwell Rug Fair.
November 2023
Mitch was helpful and informative. We were encouraged to bring home samples to help with decisions. Bruno and staff did a nice job. He was patient about making sure the flooring looked straight on a less than straight room! We would recommend Endwell to friends.
October 2023
Friendly help and knowledgeable staff, especially Dave! I bought hardwood flooring for my cabin from Endwell Rug and Floor. Highly recommend!
