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February 2024 by Kyle C
Awesome enterprise. I dropped a car off here and everyone was super kind and helpful. They even gave us a short ride down the road to the car dealership.
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January 2024 by Lance DeForest
Excellent service and modern, clean automobiles.
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January 2024 by J. G. Witney
Excellent Service !!
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December 2023 by Scooter Racing
Check in with weird and cumbersome. Didn't seem like they were happy to see me or have me as a customer.
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November 2023 by Ed
I called shortly after 9pm and it was closed
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July 2023 by David St.George
I don't remember the gentleman's name who helped us, but it was excellent. Great customer service.
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May 2023 by Meg Kirk
We went to pick up cars that we reserved for a 9:30 pick up time, and they had no cars. They called us to come back at 12 and we would get a suburban and a 4runner and they gave away the suburban. ?
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April 2023 by Katelyn L.
We reserved three cars a few days ago for a trip with a total of 14 people, and we had an appointment to pick them up at 9:30 this morning. We had a friend drop us off and when we went to get the cars we were told they had none. They politely asked to call us in a couple of hours to let us know we could come back and get the cars before noon. We all had something to go to from 10-12, so we said we would leave a few minutes army and get there as quickly as we could. They called us back and said we could have a Suburban and a Four Runner that each seat 7. So we went to go pick them up immediately, and as soon as we got there, they were giving the Suburban to someone else. They then offered us the Four Runner and a Murano and said that they each sat 7, or the Four Runner, a Ram truck that seats 4, and another car that seats 5. Or she said we could go pick up two cars from the place in Binghamton, which we couldn't do because that was our final destination. So we decided to go with the Murano, then the woman said that it either seats 6 or 7 and she wasn't sure, but they said we had to wait for it to come back (at this point it was 12:15 and they close at 12). The Murano was returned a couple of minutes later, so they cleaned it and then when we asked how many people it seats she said 6. We looked in the car before we left and there was in fact not a third row of seating, so we asked if they could show us how to put up the 3rd row and she said oh it only seats 5. And then she offered us the truck again. And we said no because none of us feel comfortable driving a truck. And she said I'm sorry I didn't know you were coming in this morning and I don't work here I work at the facility in Binghamton. We were very disappointed and stressed over the fact that we ended up with enough seats for 12 instead of 14, got the cars at 1:00 when it was supposed to be picked up at 9:30, the car we were offered was given away right in front of us, and the woman lied to our faces about how many seats the vehicle had.
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April 2023 by Pinko AE
The staff was very friendly , knew his work so we were out in like 15 mins.
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April 2023 by Kristina Abell
I was unable to reach my local office and speak to a local representative, I will pay a friend to rent their vehicle for the day before having to listen to AI, then someone who knows nothing about our area and then sit on hold for an hour before getting sent back to a call service out of the country.
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February 2023 by Stephanie D.
Chris was excellent. We needed to rent a car because ours broke down in the middle of a college tour excursion; needless to say I was beside myself with panic. Chris was professional, accommodating, patient and fast tracked the process so that we could resume our activities with our senior around the town of Oneonta without a concern. Enterprise made the best business decision by accepting debit cards for car rentals. Thank you again to Chris and the Oneonta Enterprise rental location. We got home, got our car repaired, and I believe our senior is seriously considering attending SUNY Oneonta because she was able to see the town and the kindness of the locals there. We shall see!
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January 2023 by peanie weanie
When I totalled my car recently the office staff especially Chris and Janae were so compassionate and helpful....they did everything they could do to make a bad situation less stressful for me. The car was clean and performed well also, and the prices are good too!! Definitely would recommend to anyone in need..... Frances Gallagher
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January 2023 by Janice W.
Customer experience here is poor due to having to deal with Chris. He's not too enjoyable to interact with.
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August 2022 by Dawn Goodrich
Want a wonderful place to rent a car. Costumer service was great and the car had all the room we needed. Made going to state fair a memory our family will never forget. Thank you Enterprise. I will be back again.
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August 2022 by Mihail Darii
hello , I thank you for your good attitude to customers , for your patience and your work . for the way you served me and helped me to rent a car from you at the right time. special thanks to your employee . it 's been a pleasure doing business with you . I am glad that I used the services of your company.With respect:Mihail Darii
