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January 2024 by Robert Rogers
Very nice stuff .lots of clearances
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December 2023 by Colleen Conway
They still have some amazing sales and the items we get there always hold up unlike other large stores.
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December 2023 by Rose Millan
Smaller than I’m used to.
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October 2023 by Stephanie Koeppe
I needed assistance finding something.I had an associate named Lynn who was very helpful.Thank You!
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October 2023 by Denise B.
I rarely shop JC penny. Went w/friends. The store was having one of their biggest sales days.plus 30-50% off your order at the register when you " picked a card" ( to scratch off) . They had good selection , great prices & super helpful salespeople. You don't see that too much anymore. Usually you can't find anyone on the floor. Our cashier Katie was courteous , PATIENT( we were a lot to handle , lol) , & professional. She helped us get the best deal for our $$ . I would recommend this store in Oneonta NY& I would 100% come back.
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September 2023 by Scott Wetmore
A business were customer service is still valued. Every time my wife and I enter the store, the folks working at the customer service/checkout area make an honest effort to greet us with a friendly hello. The departments and changing rooms are well kept. Although a smaller sized JCP, it is well laid out. For items or sizes they may not have on-hand, they kindly (and patiently) are willing to assist you in ordering exactly what you are looking for. Picking up any on-line orders is smooth and returns are easy, if needed.
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September 2023 by Susan Dolata
Awesome prices great customer service!
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August 2023 by Daniel Kelsey
It was nice and clean the people was pleasant and helpful in the cell they was great
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July 2023 by David Dasso
I lament the fall of the teenage dating scene."Where are you going Junior?""Going to the mall mom!"So dating myself. It's surprising that Oneonta even has a JCP.
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June 2023 by Elle
The woman working at the jewelry section is wonderful. I didn't feel like I was being watched and judged the whole time. She was friendly and helpful. Everything else...no comment. Jmo
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May 2023 by TMBTTNWM1021
Lynn Is A Absolute Pleasure to Deal with!! This Place is Very Special to My Husband and I…The Picture of us, is a Picture after we got our Promise Rings to Each other in October of 2021. We wanted somewhere that had a good Protection Plan for the Ring, but we didn’t really want to leave Oneonta! (We weren’t/aren’t really picky.)Fast Forward, we are so Happy with the Ring Cleans, the Protection Plan, and The Prices! And Decided to actually Get Our Wedding Rings here!The Sweet, Adorable Lady who helped us NOT ONCE, but BOTH Times! Once in 2021, and once in 2023, has made our whole Ring Shopping SO MUCH Easier!!And, She pretty much watched our Relationship Bloom into the Marriage it is today.She gave her Honest Opinions on the Width of the Band, Size of the Gem, Sizes, Weight of the Diamond Overall, Carats…Lynn C really KNOWS Her STUFF!!My Husband and I had Full Faith, and Confidence what she was Teaching us and recommending to us was Vital and Good.She was very Helpful, and Friendly! She would make us Laugh and Encourage The Love between My Present-Day Hubby and I!! We were Blushing so Hard! She was British so She would call Us “Smitten Kittens” ??Then, when we came back and told her we were having a Baby and Getting Married, she was Enthralled for us!!I feel like Lynn is a Person Who Genuinely cares for the Best of Others, and Is Excited for Good things to Happen to the People She cares for! It shows in her Job!We love the knowledge she offered us with the Protection Plan, ESPECIALLY the Second time around when My Husband Bought me my Marriage Band!She explained the benefits of the Plan, and Gave us A Neatly Organized Pamphlet With Our Receipts Stapled Neatly Inside!For a Lifetime, No Deductible, Warranty Plan… it’s Fairly Priced for the Price Paid…To say the Least: we Left feeling rather Euphoric, Excited and Encouraged For Our Future! Both Times!Seeing her again was like Returning to an Ol’ Friend to Touch Base with Her! We May Even have her for Our Wedding!She told me I can come there Anytime to have my Gorgeous Rock Cleaned. And I can get it resized, Buffed ,and Tended to anytime!My Husband told her: “I got the Right girl, now I just need the Right Ring!”And He got it here with the Help Of Lynn from JC Penny!I gasped in “Awe” when I seen my Ring for the First time. It’s absolutely Perfect!Thanks Lynn!Mr. & Mrs. Burgess!———————————————————————————Mr Recommendations:•If you can Afford it, I would Definitely Opt in for the Protection Plan! It’s Worth it in the long Term!•Lynn has Abundant Knowledge and is very Helpful!• I Don’t think they carry Half sizes, those are special Orders!———————————————————————————Pros:•Customer Service and the Relationships Built through the Process!•Kindness and Knowledge from Staff•Recommends what’s in the Best Interest of the Buyer(s)•Good Listener•Helpful and Informative•I don’t know which is Better… the Quality, or the Price!•Will Take a Picture of Experience to Use for Memories Later! -Encouraging and Fun!!•Fast, Painless Sales!Cons:ABSOLUTELY NOTHING!
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May 2023 by GodlyNerd14
Lynn Is A Absolute Pleasure to Deal with!! This Place is Very Special to My Husband and I…The Picture of us, is a Picture after we got our Promise Rings to Each other in October of 2021. We wanted somewhere that had a good Protection Plan for the Ring, but we didn’t really want to leave Oneonta! (We weren’t/aren’t really picky.)Fast Forward, we are so Happy with the Ring Cleans, the Protection Plan, and The Prices! And Decided to actually Get Our Wedding Rings here!The Sweet, Adorable Lady who helped us NOT ONCE, but BOTH Times! Once in 2021, and once in 2023, has made our whole Ring Shopping SO MUCH Easier!!And, She pretty much watched our Relationship Bloom into the Marriage it is today.She gave her Honest Opinions on the Width of the Band, Size of the Gem, Sizes, Weight of the Diamond Overall, Carats…Lynn C really KNOWS Her STUFF!!My Husband and I had Full Faith, and Confidence what she was Teaching us and recommending to us was Vital and Good.She was very Helpful, and Friendly! She would make us Laugh and Encourage The Love between My Present-Day Hubby and I!! We were Blushing so Hard! She was British so She would call Us “Smitten Kittens” ??Then, when we came back and told her we were having a Baby and Getting Married, she was Enthralled for us!!I feel like Lynn is a Person Who Genuinely cares for the Best of Others, and Is Excited for Good things to Happen to the People She cares for! It shows in her Job!We love the knowledge she offered us with the Protection Plan, ESPECIALLY the Second time around when My Husband Bought me my Marriage Band!She explained the benefits of the Plan, and Gave us A Neatly Organized Pamphlet With Our Receipts Stapled Neatly Inside!For a Lifetime, No Deductible, Warranty Plan… it’s Fairly Priced for the Price Paid…To say the Least: we Left feeling rather Euphoric, Excited and Encouraged For Our Future! Both Times!Seeing her again was like Returning to an Ol’ Friend to Touch Base with Her! We May Even have her for Our Wedding!She told me I can come there Anytime to have my Gorgeous Rock Cleaned. And I can get it resized, Buffed ,and Tended to anytime!My Husband told her: “I got the Right girl, now I just need the Right Ring!”And He got it here with the Help Of Lynn from JC Penny!I gasped in “Awe” when I seen my Ring for the First time. It’s absolutely Perfect!Thanks Lynn!Mr. & Mrs. Burgess!———————————————————————————Mr Recommendations:•If you can Afford it, I would Definitely Opt in for the Protection Plan! It’s Worth it in the long Term!•Lynn has Abundant Knowledge and is very Helpful!• I Don’t think they carry Half sizes, those are special Orders!———————————————————————————Pros:•Customer Service and the Relationships Built through the Process!•Kindness and Knowledge from Staff•Recommends what’s in the Best Interest of the Buyer(s)•Good Listener•Helpful and Informative•I don’t know which is Better… the Quality, or the Price!•Will Take a Picture of Experience to Use for Memories Later! -Encouraging and Fun!!•Fast, Painless Sales!Cons:ABSOLUTELY NOTHING!
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March 2023 by Alice Ceacareanu
Attentive associates always make up for the growing prices. It's the small things that count, and everyone is there to make sure nothing goes overlooked. The new team is quite a big difference!
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March 2023 by MOA Acamedy (FistfullofSilence)
Very friendly service, quality clothing at a good price!
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February 2023 by Cheryl B
I haven't been here in years. The last time I was here it was a mess and minimally stocked. Tonight it was a different store! Clean, bright, well stocked, great variety, awesome clearance sale, and the associates were very helpful but not in your face. I'm so glad I stopped in!!