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July 2023 by Gary Emmett
Loui is very good at what he does along with his very good Crue. Thank you.
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July 2023 by Nicholas Dean
Our vehicle overheated and we broke down while our son had a baseball tournament all weekend in Cooperstown. I originally had it towed to the dealer and they said they could fit me in 10 days later. I called another garage and they said 8. I called Lou's and he said he could squeeze me in that day or at most the next. I had the vehicle towed over and he stuck to his word. He was able to look at it and replace our water pump and brakes. The total bill was way lower than I expected and certainly much cheaper than the dealer. They also insisted on showing me the parts they replaced even though it wasn't necessary but a total trustworthy gesture. If I lived near here I would never go anywhere else. They were absolute life savers as we were also moving out of state the following weekend. So definitely consider them for your repairs!
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July 2023 by N D.
Our vehicle overheated and we broke down while our son had a baseball tournament all weekend in Cooperstown. I originally had it towed to the dealer and they said they could fit me in 10 days later. I called another garage and they said 8. I called Lou's and he said he could squeeze me in that day or at most the next. I had the vehicle towed over and he stuck to his word. He was able to look at it and replace our water pump and brakes. The total bill was way lower than I expected and certainly much cheaper than the dealer. They also insisted on showing me the parts they replaced even though it wasn't necessary but a total trustworthy gesture. If I lived near here I would never go anywhere else. They were absolute life savers as we were also moving out of state the following weekend. So definitely consider them for your repairs!
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June 2023 by David Boll
Waiting area not ideal for a business. hard to turn around in parking lot. Lou acts like a nice guy. but does not get work done on time. save yourself the headache. shop aroundServices: General repairs & maintenance
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May 2023 by Megan V.
His work speaks for itself, as I assure you, you won't be disappointed bringing your vehicle to his shop. Lou is a man of integrity, as well as his workers. He treats you as one of his own and would never tell you your vehicle needs something if it doesn't. You're not a dollar sign to this man, like we see all too often, especially these days. His lot is always packed, and for good reason, as his expertise can not be matched, he and his workers are the best of the best. I would never consider taking my vehicle to any other shop, and believe me when I say, I've dealt with many. I wholeheartedly can not say enough wonderful things about this man's work, his expertise, and his character.
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November 2022 by Jack Shingle
I called and made an appointment to get my brake pads replaced. I drive half an hour to his shop during my appointment time, and am told to come back tomorrow instead. I came back tomorrow and he asked me to come back later in the day. it was a red flag but I still came back. He said sit in the office. I waited 3 hours to get brake pads because he was working on a derby car for the fair. Will never, ever be coming back.Service: Brakes
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March 2022 by Virginia Ellis
Awesome service and reasonably priced! I've been taking my car there every since he opened. I can't think of anywhere better.
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July 2021 by Cooper Patrick
I bought a used bmw with about every code going off and Lou was the only guy in town that would help me out. He put the work into it and called me when he had information just to let me know how the process was going until it was all fixed. He was honest, fair, and all around just a good guy. He has been doing this a long time and really knows what he’s doing which is why I will go to him for whatever I need in the future.Services: Engine repair
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April 2021 by Alaycia Chickerell
First time having service done at Lou’s and I’ll definitely be going back. Great turn around time and made sure I was aware of costs before going ahead and doing any work. Very friendly, left my car clean, and was great with flexibility of pickup time.
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March 2021 by Clyde Cole
Lou helped me out big time when my car broke down the other day and got me in right away. He worked with me and gave me an affordable rate that helped me out a lot during a difficult time and made my experience as painless as possible. If you have car troubles or need something fixed in the Oneonta area I highly recommend Lou. Quick, honest, trustworthy and willing to help you out the best he can. Checks every box in my opinion.
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February 2021 by Kalipso Quill
Lou is the only one we trust to work on our cars. He’s very upfront, honest and won’t do work without your knowledge. His prices are the best around and his work is great.
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February 2021 by Doug Silver
Took my vehicle in Thursday 1-14-2021. Was not ready until 9 days later even though he said it would be ready that following Saturday. Paid 1300 for a tow, spindal and bearing. Brought my trailer in with truck, said he looked at it and it was fine. Same day my trailer was wobbling on trailer and needs a new bearing also. Would not reccomend this place at all. Save your money.
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December 2020 by Tyler L
My brother brought the car in for a shift cable replacement. That supposedly didn't fix the problem we were having with the vehicle, so we let them continue working on it to fix whatever else was wrong. Six weeks later we are still waiting, constantly getting the run-around. He never calls back, stated that his employee was working on other vehicles first. This has resulted in my brother losing his job already. Where their rating comes from is beyond me.Service: General repairs & maintenance
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November 2020 by John Nader
Lou is very focused on customer service and a capable mechanic!
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September 2020 by Tyler Long
My brother brought the car in for a shift cable replacement. That supposedly didn't fix the problem we were having with the vehicle, so we let them continue working on it to fix whatever else was wrong. Six weeks later we are still waiting, constantly getting the run-around. He never calls back, stated that his employee was working on other vehicles first. This has resulted in my brother losing his job already. Where their rating comes from is beyond me.
