Maurices is a clothing store that prioritizes the health and well-being of its customers and associates. Many shoppers appreciate the amazing service, particularly from staff like Isabella, who provides top-notch personal assistance, making customers feel welcome. However, experiences can vary; some customers have reported negative interactions, particularly with a manager named Victoria, which left them feeling ignored and dissatisfied. Overall, while Maurices is known for great customer service, the quality of assistance can depend on the staff member.
I recently moved to Oneonta, NY and stopped in the store. The assistance manager Isabella was AMAZING and went so out of her way to make me feel like this could be my new home store!!
March 2023
Isabella greeted us& gave us top notch personal service.Super helpful & professional. I recommend this store . You don't get this kind of personal service any where else any more
January 2023
Always likes shopping there great customer service. Recently had a bad experience with she said was the manager regarding a return. Was very turned off the way she handled it. I was ignored she did not want to help. I had never seen her before she said her name was Victoria. I will be closing my account and not shop there... read full comment
