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January 2024 by Traci Buckley
Due to Raynaud’s Syndrome, it is basically impossible to unscrew the four little valve stem covers to check the tire pressures and add air wherever necessary. However, when my low tire pressure light came on the other day, in 9 degree weather. I messaged Monser Bros in hopes of a miracle and I got one! It didn’t cost me a thing, but I chose to tip the man for helping me out! Great customer service!! Thank you!!
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January 2024 by Jesse Crowley
Fantastic service, fast and helpful staff!Good pricing and great waiting room, highly recommend!
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January 2024 by Donna Duncan
They were very busy, told me what was wrong with car, good mechanics
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November 2023 by cutepaws 5.
Will never be going to Monser Brothers again. At first, I made an appointment for an inspection and my car's check engine light came on as i pulled into the lot. No biggie, we sat up an appointment the next week to fix the rest of it that they couldn't get within the inspection window. Was told by the man at the counter that when I came in the next week they'd finish the job and "slap an inspection sticker on it the same day" before I left. This guy was awesome, made my service memorable.I come in next week, get the things fixed, no more check engine light. Go out after 4 hours to check my car, no inspection sticker. I go back in to ask about it, was told to drive the car 50-100 miles, then come back (was told I could come back the next day if I drove 50-100 miles before then) and they'd make sure the check engine light wasn't on and put a sticker on. Came back next day, told to drive 20-30 more miles. At this point, I put 88 extra miles on my already 16 year old vehicle. Come back in, they "check" my vehicle again, come back in and tell me "needs more driving". At this point, I'm frustrated. Then, the guy behind the counter smirks at me and tells me "it could be 300 more miles". That sets me off.The transparency would have been nice in the very beginning, instead of talking about me behind the counter every time I came back after going "20 more, 30 more, etc." It was disrespectful, and I would have appreciated honesty. I am able to work on cars myself, but I wanted to support a local business. Next time, I'll just do it myself at home and get an inspection elsewhere. Would not recommend unless you want to be mocked and disrespected, especially if you are a woman.
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September 2023 by Lori Leonard
On the road from Wisconsin to Cape Cod.We got a flat on our cargo trailer.These guys took care of us immediately, and we got back on the road within half an hour. Great service and great price!Service: Tires
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September 2023 by MrJcassell
Always have these guys take care of my tires ! Always have been fair with me .
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July 2023 by Lizabeth Fink
What I like the most about Monser Bro's is that they don't try to sell you anything you don't need!
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May 2023 by LayTana Duncan
Great group of workers they take the time to listen to your concerns and give amazing rates!
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February 2023 by Stephanie Mickel
I have taken my car here a couple of times now. Even though it shouldn't be this way, the one thing that is really frustrating a lot of times for a woman is taking a car to a garage because of being taken advantage of or being treated like your d*** or something. Monser Brothers IS NOT like this at all. I recently took my car in because I thought something more was wrong with it then just an alignment because I had one done at a different shop. I took it to these guys and they very well could have "taken me for a ride" they didn't and it did end up being an alignment. The one I got was no good. I forgot my purse (go figure) and they still did my alignment, let me go home and call in the payment!! They have been the best garage that I have taken my vehicle to and would absolutely recommend them to anyone! They really are awesome and I hope they continue to be!! You go guys!!!!
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February 2023 by Chris Giorgio
Wow.? What great service from Monser Brothers Auto Repair Shop. My daughter brought the car to them at 3PM today and by 5PM it was fixed. The staff was so kind and explained the problem to my daughter. Their fee was very reasonable for what needed to be done. If your student needs any type of car repair, I highly recommend them. One happy mom. ?Service: General repairs & maintenance
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February 2023 by Stephanie M.
I have taken my car here a couple of times now as I just moved out this direction about a year ago. Even though it shouldn't be this way, the one thing that is really frustrating a lot of times for a woman is taking a car to a garage because of being taken advantage of or being treated like your dumb or something. Monser Brothers IS NOT like this at all. I recently took my car in because I thought something more was wrong with it then just an alignment because I had one done at a different shop. I took it to these guys and they very well could have "taken me for a ride" they didn't and it did end up being an alignment. The one I got was no good. I forgot my purse (go figure) and they still did my alignment, let me go home and call in the payment!! They have been the best garage that I have taken my vehicle to and would absolutely recommend them to anyone! They really are awesome and I hope they continue to be!! You go guys!!!!
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February 2023 by Chip Holmes
I’ve brought just about every car repair issue to them and they always get it fixed. Also have great pricing on tires and very happy with the recommendations. Friendly, professional and knowledgeable staff.Services: Auto engine diagnostic
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January 2023 by Keith Dolezel (KD)
Great group of people. Been using them for the last 4 years to do our annual inspections and tire services on our 3 vehicles. They are always ready to answer and questions and concerns you may have about your vehicle. New waiting area is clean and comfortable.Services: Tires
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October 2022 by Peter Canino
Great service. They’re always fast, friendly, and try to accommodate you or your schedule. Prices are competitive and they provide great service. We were quoted nearly 1.5x the cost with a “national service center” and had nothing but delays / rescheduling that caused us to shop around. Very happy we came here instead and will be customers for as long as they’re open!
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October 2022 by Laura T. D.
Always super nice when I call to schedule my car oil changes and when I get there in person they are just a nice. They do good work for the right price! They won't take advantage of you and are honestly one of the best in town!!
