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August 2023 by Jane W.
will sell you a reptile but when you need crickets and live 40 minutes away, and going on vacation can't even spare 5.
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March 2022 by Dolores K.
Tried to get a case of cat food & found 24 cans of same flavor on shelf! But at checkout was told could only get case price if it was still wrapped up! Asked for a wrapped up case but none were available. I've had experience in nyc where case price was honored without the wrapping! Bad business practice. Try to visit stores but will go back to Chewys and Amazon.
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December 2021 by Maryellen Ackley
Amber did an amazing job again with my Harley. He is looking so sharp and he smells so good. Thanks Amber. I appreciate you and your team.
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September 2021 by Google user
All went well
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August 2021 by Dawn E.
I have heard bad reviews about Petcos grooming services in the past. They are SO very wrong! Not only was Amanda amazing with my very skittish golden Retriever (those of you who know... know)! Her customer service with me was beyond compare! She went above & beyond when she could have just said "tuff luck" for my lack of preparation! My boy looks and SMELLS amazing & he was very happy with his spa day! Thanks Petco & specifically Amanda!
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August 2021 by Katrina M.
The managers don't care about the neglect of bettas. The bettas in the cups had fin rot, swimming issues, and cups full of old food and p**** Not to mention, the fish wall was filled with days-old dead fish. It's sad the employees couldn't care less and blamed it on staffing issues (while they had 3 employees either standing around or putting products on shelves and another 2 walking around clueless) -- as someone that works at another large pet store (with staffing issues), there are no excuses for neglecting animals in their care.
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August 2021 by Katrina McDonald
This PetCo takers HORRIBLE care of their bettas. Most have water not changed for days, clamped fins, and aren’t swimming properly. The employees are completely unprofessional and don’t care at all. The “managers” are lazy. They were standing around or stocking shelves instead of caring for their animals. It’s disgusting they are allowed to mistreat their animals.
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July 2021 by Jovanna Soto
The service is great & friendly
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May 2021 by Clifford Bice
All went well
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November 2020 by Cassandra Jorgensen
Aside from long wait times, unaware and uneducated staff member and always being out of essential products and live reptile food except for crickets while being the only local pet store i am writing this review due to being absolutely disgusted by the well being and enclosures these animals have to live in. Humidity levels far to high for certain species, loss moss is a huge impaction risk for some species of reptiles and amphibians but beyond all of that these cages where fi
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October 2020 by Jamie H.
I have two large dogs that I take to Petco for grooming. I cannot recommend them enough! They were kind, gentle, and knowledgeable. Towards my dogs as well. My dogs haven't smelled this nice in a long time. I can't remember the last time they didn't have hair coming off them all of the time. They did a fantastic job! I will be bringing my dogs back to them on a more regular basis from now on. It is totally worth every penny! Even the checkout person was wonderful. Thanks Petco!
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August 2020 by Georgette M.
i want to say Jack is a treasure ! He is always willing to help ; he has taken so much time with me picking out my parakeet also helping me with my Koi. He is a gem of an employee. Everyone actually in the Oneonta Petco are SUPER HELPFUL and care about you and your PETS
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July 2020 by Jeremy M. S.
I have no problem buying product from here such as tanks or pet food but will never buy fish from here again. Bought 10 of them and they all died within a few weeks. One would die if replace it and it would die. I am not the only one who has had this issue. When u go In their their are always dead fish in the tanks and the staff in the fish department do not always seem to be accurate with their fish care information. Most of the other staff are friendly. Also they are always out of what I need and if I ask when they will have more they will say it's in the back but will take a week to put out.
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June 2020 by Sean M.
have never been so disappointed with one specific business until this year. Back in fall of 2019 i bought a bird from this chained business.The day i went to get her from the store i noticed that they have the birds almost neglected and in a poor environment. I still bought the bird because i thought id do good by saving it but then again i'm only supporting the business. the employee threw a net over the bird like it was an everyday thing. I wont lie i about cried seeing the poor thing being treated like that. For those who are not familiar with birds, birds can hand trained so you don't have to use brute force to get them where you want them. but then again maybe i'm asking to much because it wasn't till spring i found out the business is Nestorius for mistreating the animals. have you ever wondered where the animals come from ? believe it or not they put the animals in cages and let them just reproduce with all there waste. this is mostly why they stopped selling rabbits at stores because of this.
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December 2019 by David Ford
Every time I go here and ask to see a snake there’s some reason why I can’t handle them... It’s more like there scared of them and don’t want anything to do with them nor can they tell you anything about the animals... It like if you ask about a dog the only thing they could tell you is the dog goes Woof I would not tell anyone to go here