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January 2024 by Robert Ellis
Was good to work with, staff did everything possible for the lowest rates. The only knock is they do not have prices easily seen, or in some cases not on the vehicles at all.
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January 2024 by J Burt
They use scammy fliers that have the same exact bar codes for prizes that have been used in the past, one quick search showed multiple people "winning" only to have to go into the dealership and have to scan it for an actual "prize" that doesn't exist. I will avoid this dealership.
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November 2023 by Meg Topp
I think everything to do with maintenance was great with my car and customer service. I would recommend putting mats down in the car and trying to not leave dirt inside my vehicle. I know it isn’t easy but I would have like my freshly detailed car to come back as clean as I left it. Other than that I like the service I was provided.
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November 2023 by Bismarck Iniguez
We bought a Jeep Rubicon; we loved our purchasing experience at this dealership. The staff are professional, honest and friendly. Our salesman, Tony, and the team informed us throughout the process and offered us excellent service with all the paperwork.
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October 2023 by Joe Burrascano
Tough to get an appointment but worth the wait. These guys were pros - great at communicating, worked fast to identify the problem and quick to fix it. While waiting I felt very comfortable in their showroom - was able to eat lunch at one of their tables and managed to get some work done too! I look forward to working with them again. 10 out of 10!
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October 2023 by Donna Johnstone
I brought my Jeep in for a recall issue. I was told it would take about an hour and it did, since it was a recall there were no charges. The people at Royal were very friendly and courteous.
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September 2023 by Dallas Sills
My car's regular 30K maintenance was performed on time by appointment, took less time than quoted efficiently, comfortable waiting room, friendly staff. I had a question the next day regarding how long it should take for the TPMS to start reading correctly and the question was answered promptly. I will be bringing my car there from now on. Thank you!
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September 2023 by Aaron Tyo
They did a full engine swap on my ProMaster van. Great service and quality craftsmanship!
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September 2023 by James Harkenreader
The salesman Cody was a great guy! Very polite!! And very kind ! Work very hard to try and find me a deal!! Oneonta is my home town never thought I would find the perfect car at a perfect price
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August 2023 by Stephanie Shapiro
Service was fast and courteous. The final numbers were nearly spot on with the estimates I had been given. Cody took the time to understand my situation and what I needed. It was a very smooth, pleasant experience overall.
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August 2023 by Julie Truax
Our experience was a great "signndrive" beginning with our salesman Cody B to tradinf, financing and final signatures. We highly recommend Cody Brewster if you are looking for a new vehicle.
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July 2023 by Tom Jahnes
Cody was and amazing thru out the whole process also the girls in the office and cashier we're super friendly 5 stars ? to everyone thank you all Tom TNT Demo
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July 2023 by Eric Schuman
Extremely professional, and they addressed all my requests promptly. The best vehicle purchasing experience I’ve ever had.
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July 2023 by Dawn Hogan
The service was professional. It took quite a while the day I was there. 4 hours for a diagnosis. When I left, I was going down the highway around 70mph and my hood started bouncing up, I pulled over and it hadn't been relatched. That should've been double checked.
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July 2023 by Tim seymour
The 2023 ram is the second new car we bought from this dealership theis year! They worked hard both times to get the vehicles we wanted at the price we wanted. 2023 hyundia elantra hybrid which is averaging 54 mpg and now the 2023 Ram Midnight edition. Thank you Cody Brewster. He knew what we wanted and the price we wanted to pay. Even though we are 75 miles away and after 40 years of buying cars we finally found a home town dealership who has won our loyalty. We highly recommend!
