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January 2024 by H. C.
I have an auto loan with them. I am going through a difficult time, missed two payments. I called their hardship service, they have no hardship service, as Bonnie could not suggest anything. Spoke to jerky guy Thomas at membership solutions, they may want to confiscate my car, or have me surrender it. I have $9,000.00 investment in it from a prior trade-in of a Honda Fit (had no lien) two cars back that I could not drive well, and the Nissan Versa is great. They say they cannot delay payments, I thought usually it is 90 days or they can delay payments for six months. They charged me 8% on a car loan but it seems like more. They are trying to swindle me out of $9,000.00 due to my current lousy financial situation that is because of financial abuse. I brought the car to trade-in to Nissan, and Nissan just wanted to give me $7,600.00 for a $18,000.00 car saying that car prices had fallen, went to another car dealership and they offered me $10,000.00. I am 60 years old, mixed-race, a member of the under-represented class. I need a car because I live in a semi-remote area. I will never take out another loan again from anyone, they are just predatory and seem organized like they work with the car companies to swindle. Maybe I am not correct about that, but how is it that I had a car with no lien, and after a few trade-ins, I will not have a car at all or any money from the sale of a car because of 3 missed payments? They also have no financial advisers, quality banks have financial advisers. They consider a cheap budgeting advice Greenpath organization they use as financial advisors. Disgusting.
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September 2023 by lauren eldridge
Always goes above and beyond for members as well as fellow employees. Her work ethic is beyond reproach!!!!!
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September 2023 by Tina Venth
Tabatha is always able to help with anything I need AND always with a smile?
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July 2023 by Steve S.
I do not have a bank account. I do work for people as a carpenter and prefer cash. I have accepted personal checks from nearly every bank in my area and never have a hard time cashing it at the bank on the check. SFCU has a ridiculous policy that, even if the check is drawn from an account at that bank, if you do not have an account they charge $5 to cash the check! I have cashed checks drawn from banks that aren't even in my area at local banks, like citizen's and NBT and have only been charged $2.00! On top of the exorbitant fee for cashing a check drawn on an account with THEIR bank, they tried to use the $5 to coerse me into opening an account with them! I paid the $5 fee, but it is the LAST TIME I will accept a check drawn on this bank.
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June 2023 by Richard Scheiner
To Tabatha,I appreciate you making this process very easy to apply for.Rick Scheiner ?
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May 2023 by Faith Montrose
Great place to do your banking !
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April 2023 by MrJcassell
This place is awful . Wait in line for 20 minutes for one transaction. Oh and then they change you to cash a check drawn from there own accounts . Way to be a terrible bank . The poor people that are stuck banking with this place . What an awful way to live . These people are not bankers they are thieves , hiding behind some BS .
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December 2022 by Rosa Bassett
Worst bank to work with ever!!
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October 2022 by Tara LaRock
The staff is always super friendly. I’m so glad I chose to bank with them.
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September 2022 by Jeremy Dean
Applied for a loan and was approved within a couple hours the same day. The staff were great and very helpful! Excellent bank and staff!
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September 2022 by Ll Mm
One of the best financial institutions I've had the pleasure of working with. I've been a customer since 2017 when I took out an auto loan and my experience has been exceptionally seamless. They generally have better rates than the big sleazy banks, AND they have stellar customer service. My next car (and probably my mortgage) will definitely be with them!They're also VERY quick to respond to emails in my experience, which is a bonus
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August 2022 by L M
One of the best financial institutions I've had the pleasure of working with. I've been a customer since 2017 when I took out an auto loan and my experience has been exceptionally seamless. They generally have better rates than the big sleazy banks, AND they have stellar customer service. My next car (and probably my mortgage) will definitely be with them!They're also VERY quick to respond to emails in my experience, which is a bonus
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January 2022 by C B
Sidney Federal Credit Union is the best!Everytime we have need help they have been there. Thanks!
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July 2021 by Pure Rubbish
Started charging me a monthly fee for my inactive savings account. I thought I was safe to leave some money in savings at SFCU for a rainy day, I was wrong. If I wanted to get nickel and dimed with fees I'd go to a skeezy for-profit bank like Chase. Go f yourself SFCU, closed all my accounts
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June 2021 by Mark Vergari
This bank was the easiest to work with in my life. I applied for a loan and was approved within the same day. I had the greatest member service rep I have every encountered. So pleasant and knowledgeable. What a breath of fresh air