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January 2024 by thomas hunter
Fast and friendly
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December 2023 by J. G. Witney
Excellent Customer Service And Craftsmanship!!
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November 2023 by Gene Whitney
Excellent Customer Service And Craftsmanship!!
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November 2023 by Suzannah Monser
Quick service. he went the extra mile to help us out. Reasonable prices.
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July 2023 by Jane Romano
Very knowledgeable… Very friendly and helpful!
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March 2023 by Larry Green
Just got pulled out of my driveway. Guy said 15 minutes he would be there. There in less than 10. Paid less than quoted on the phone. Also probably the friendliest operator ive ever came in contact with. #impressive
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November 2022 by anita vanvalkenburg
He came was great and tolde where I could go for problem I was having to get it fixed
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November 2022 by Amanda Tee
Highly recommend. Very professional, kind and helpful gentleman. Service was very quick and my car looks great. Thank you guys!
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November 2022 by Thomas Rice
Couldn't have been easier. Quick and friendly too.
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September 2022 by Janis W.
I was so lucky to learn about this repair shop for collision work. The owner/mechanic of a nearby car repair business that I have much respect for recommended Thetford's so I knew I'd be in good hands. I have a VW and it turns out the Oneonta VW dealer before it closed used this shop exclusively. I spoke to one of the employees when I first arrived and it turns out he worked there for 20 years, so that in itself speaks highly of the environment created by the owner. No wonder. The owner is thoughtful, kind, knowledgeable and down to earth. He picked up my car from the car rental business and dropped it off when the repair was complete. I was offered an appointment for the initial inspection right away and the owner took charge and talked to my insurer directly identifying all apparent damage, even asking for OEM parts, as I said I preferred to aftermarket, which direct communication I didn't know was an option and which spared me a longer process to get the ball rolling. The place my insurer named wanted me to wait 2 weeks. A few extras were done that did not even show up on the invoice: add'l painting where a stone kicked up and scraped the metal surface and a repair to secure my license plate which was knocked out of place. They drove my car on a rough road to check out a rattle I reported experiencing, also unrelated but time consuming, and this is after the invoice was final. The repair I brought my car there for after an accident was impeccable. They do a high volume of business and get repeat business due to the quality of the work done. Highly recommend.
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September 2022 by Nichole
So my car broke down in Davenport on Sunday 9/4 (I live 110 miles from there.) With the holiday I waited until today (9/6) to finish the call to my roadside assistance and order the tow. They set me up with Thetford's. When Tom called me for the remainder of the payment and to confirm where the car was being dropped off he told me in his 30+ years innthe area that he had never heard of the garage that was suggested to me. He told me to check into it a bit while he also looked into it for me and that he would call me back. When he did call me back we had both come to the same conclusion that there was not enough information available to where he thought bringing the car there was the best choice. I am 110% grateful that he cared enough to speak up in the first place. If he hadn't, I (yes foolishly) wouldn't have thought twice about having them drop the car off there, I just assumed the road side assistance would send me somewhere known and reliable. I have since learned from that ? so a million THANK YOUS to Thetford's for all of your help!
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April 2022 by Lisa E.
my legal car was broken into in southside mall parking lot in oneonta ny by thefords himself towed to thefords auto care in oneonta ny tryed to sell me my car this back this what thefords does when he needs money i am working on putting him in jail and shutting him down permantaly he is a theif
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September 2021 by Maggie M
They repaired my jeep after I hit a deer. They did a great job.
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May 2021 by Henry Brew
Embarrassing....
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January 2021 by Sarah NY Anne
I highly recommend Thetford’s. They kept me informed during the whole repair process and they always do a great job.
