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March 2024 by Charlie Baldo
The post master at this post office is such a delight! She went out of her way to try and find lost mail in Rochester and personally called her so called contact at the facility to track down my mail! Soon after it was delivered such a relief. Thank you oneonta post master I didn't get your name but next time I will!
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February 2024 by vishnu
A Lady Named Cindy, mean old woman, cut off her co worker when he was trying to explain to me that "because your package is UPS and not USPS it will not be sorted as soon and will be available for you tomorrow", she cut in and gave me attitude when saying "we do not have anyone sorting at the moment, come back tomorrow" having both me and the old man that was trying to assist me baffled with her attitude to both me and her co worker.
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November 2023 by Aldo Bueno
My mail delivery ? guy is the best
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October 2023 by Molly Copelan
This post office is a pleasure to visit, even around the holidays when so much pressure. Let's face it, the present post master is a trump Republican. He cut back, so if you have complaints about service don't blame the workers because they are not to blame.
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March 2023 by Stas Nosov
This post office cannot be any slower. The line is out the door and there is only 1 worker. What are the rest of them doing back there? I waited over half an hour in line. Finally my turn in line, the clerk is rude and refuses to do her job to print me a label for a package already packed and ready to ship. Gives me another piece of paper to rewrite my address when its already written, and sends me to the back of the line! I just witnessed her print labels for 3 customers in front of me. Why not just put the information into the computer and print the label? What is the disparity here?
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February 2023 by Gwen McFerran
Unhappy mean older woman at the front who is rude for no reason at all. Looking for an argument because she’s bored.
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November 2022 by Jessica Fox
Apparently, the delivery driver can't read. If you look to the right & up a little (line of sight) you'll notice a sign that CLEARLY STATES "PLEASE DELIVER ALL PACKAGES TO THE SIDE DOOR" with an arrow pointing to the right.This box is marked "heavy" but it is actually no more than 15lbs. It contains a bag of cat food and some toilet paper. The driver had refused to deliver it on Halloween because it's "heavy." We were home that day, he never even tried. It is now November 9th.I'm just glad it isn't raining because I'd have useless mush in my driveway.Also, the post office keeps trying to call me when I'm at work! There's a reason I put email as my preferred method of communication: I work when the post office is open.This is a continuous problem & I've held off on doing this type of thing for years, now. I'm going to update this every time it happens, because direct contact with the office doesn't work.
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October 2022 by Joseph Rowe
This place has got to be the most ridiculous post office ever they are constantly losing packages and passing the buck to the next guy. The manager there is very rude and kind of neurotic. October 18th 2022
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October 2022 by Nicole
Mail carriers skip over my home frequently due to short staffing. Say they aren’t”unable” to delivery due to mailbox being blocked or “no authorized recipes available” I’ve been home all day they are just lazy.
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August 2022 by Anne DeSimone
Super helpful staff. Great service. I sent packages and was out in less than 5 minutes.
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August 2022 by BRAXTON SOHNS
Went in today to drop off packages and everyone was nice and quick to help.
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March 2022 by Cristian Medina
The service is terrible with one particular woman. Three separate times, I came to drop off a package and sent me back home. One day because it weighed 2 OZ more , another because I asked if I had to pay for the label and she said yes and when I asked to help me find Ones she refused. Another time she acted rude. She complains about everything and doesn’t help customers.
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February 2022 by Nancy E.
Absolutely terrible service , more than one . A package is suppose to have been delivered . And the package IS NOT HERE . With a note from tge driver who apparently doesn't know " numbers " or just lies to make his quota of " actual " delivery's look good . Or just wants to go home early and make it look to his boss like he's doing his job . On line it will say inside mail box , when the thing you ordered could " NEvER " fit in your mailbox. I like the one where he said could get down driveway ! Which is about 2 feet and with a totally clear access to our front porch . This manipulative , lying ( and possibly stealing mailman . Needs to be FIRED
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November 2021 by William Lawson
Staff is friendly & knowledgeable. They are always fast regardless of the line or time of year
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October 2021 by Elevated Existence
No matter what every time I go there I cannot ship my package. But every single time I walk into UPS, my packages are shipped effortlessly. The ladies that work here are extremely rude. And seem to say anything to get out of work. Like most service in this town, it's horrible.
