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August 2025 by Yisroel Kupperman
Nice and clean branch, employees where very nice to me.
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July 2025 by Soyini C
The individuals here always give me the poorest of service when I walk in. It's happened on 3 different occasions and it's frustrating to the point that I feel like ending my relationship with the bank altogether
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July 2025 by dilan kirca
Worst experience ever !! I came in to deposit money and was helped by a young Spanish woman who was extremely rude, unprofessional, and asked inappropriate personal questions. She had a nasty attitude the whole time and made me feel really uncomfortable.
The supervisor sitting right next to her didn’t step in at all, and when I called to file a complaint, he actually defended her and told me If you’re not happy, don’t come here.That’s not something you expect to hear from a supervisor.
Thankfully, the branch manager, Karim, was the only professional one. He was respectful and genuinely tried to help me, and I appreciated that. But overall, this visit left a very bad impression
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May 2025 by Alberto Paula
Under staffed.
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May 2025 by Mark Alex
Didn’t know chase is racist now. Great way to lose clients. Keep it up team!
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February 2025 by Marco Matute
and General I don't like to write a bad review but this place should a Cafe, Employees always talking to each other and not friendly.
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December 2024 by KC Graham
Judy Chang was rude and unprofessional when my brother visited the branch to collect monies from my mom’s estate. Judy did not follow Chase Bank protocols and insisted on doing things her way. Fortunately, my brother visited another branch that followed Chase Bank protocols in situations such as ours and they advanced the monies to my brother. Bank Branches exist to follow and carry out the instructions and policies of the main bank. It’s not the bank staff’s job to make rules as they go along and to treat bank customers with disdain.
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October 2024 by Denesi Valenzuela
Good attitude of the tellers
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July 2024 by M Z
This branch of Chase is absolutely the worst, without a doubt. The manager, a man named Kareem Hack, is extremely rude and lacks any professional knowledge. He actually refused to issue a cashier's check to a customer who has had an account with Chase for decades. Throughout the entire process, he behaved irrationally and unprofessionally. I eventually had to go to another Chase branch to get the cashier's check. When they heard about my experience, every bank employee was shocked. If Chase continues to let such a person lead this branch, I believe it won't just be a loss for the customers. Chase's reputation and prestige will be tarnished by this person.
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June 2022 by Aris Zurnaci
I would give them negative stars if I could. The manager is a c*nt and if you hate big corporations and you bank here, you are what is wrong with this country. They didn't even review my evidence before discarding me.
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April 2022 by Fiona H.
Not a customer service oriented branch. Very rude customer service ESPECIALLY THE MANAGERS. The Asian American woman is not great either. In my humble opinion, the higher ups in Corporate should be aware of this. I came into the branch one day to cash a Cashiers check at the counter and was rudely dismissed by the Manager and passed on to a Representative. I think they (Managers) rate you on the size of your Bank account and decide whether you are worth helping. Some serious changes need to be made here. Thank you.
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December 2021 by jmmjmm Googleplus
This is one of the worst bank branches I’ve ever had the misfortune to interact with in my entire life.
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April 2021 by Maureen Kelly
I have only had positive experiences at this bankWith all the staff. Friendly, helpful and go out of their way to be of assistance.
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March 2021 by William Cho
Have been a chase customer for 20+ years. Never have I encountered such unprofessionalism at a branch trying to get a bank check.
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August 2020 by jorge Chavarria
August 12 10:30am i walked in sed goodmorning, and manager approached me i toght she was verynice until i asked to have a copy of my saving statements, she started telling me theres was going to be a charge for it and not saying nice, but very rude contradicting me a bad maner like she had a bad morning! So i sed to her i have never been charge in any of the chase bank branches for a simple print! I had a print a day before and there was no charge ive done this numerous times at different branches and this is my first time ever! Someone tells me there might be a charge! She was not professional at all!! And very rude! Not ever going back to this branch!
