November 2013 by Berto M.
Customer Service Skills! -0 Misleading Website for a mayor company that Zagwear does their promotional clothing. They made me complete a Return/Exchange Form, charged me a high shipping fee, I wanted to exchanged for a smaller size shirt, then they email me saying they don't do exchanges or refund shipping fees and stated that I did not want this product. Why would I fill out an exchange form if I don't want this product! They scammed me with the shipping fees! This is how they make their money, SCAMMERS! I hope they lose big clients for their poor delivery of customer service, because they are representing this company, and making extra money. No apologizes were made for misleading me. Keep my $9.00 fee for shipping! Cause obviously this company needs it more than I do!
