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June 2023 by Anthony Naples
I ordered 6 LVL had to return one because a foot on the end was split. They didn’t have any more at the time. Wait 2 weeks for them to call me and tell me they have more that been there for a while. I go pick the new one up on my way to work they can’t find the paperwork that I returned it and they tried charging me for it. Then get home from work and notice it’s the same one I returned weeks ago. Some is on me I should’ve looked
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January 2023 by Nick Brewer
#1 Lumber salesman in WNY
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December 2022 by Neil Dake
Incredible customer service! If you’re looking for lumber this is the place to go! Make sure to get Mr. Johnson for help, he will point you in the right direction.
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December 2021 by Vanessa Vani
Extremely helpful staff with our cross border logistics. Special thank you to Kyle at 84 lumber for his attentiveness and willingness to help and go the extra mile! It was pleasure working with you!
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December 2021 by Trex White
Bad attitude for business now I remember why my company switched to home depot, sure I gotta wait but at least I don't have to deal with a poor attitude like this place has...
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December 2020 by DOBZ3 J
My dad works here
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December 2020 by Natha Rose
Not to happy with the service.
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December 2019 by Kim C
The people at the Orchard Park facility are very nice and do their best. My advice to anyone ordering something for a project would be to give your product 1-2 months to come in, no matter the 'recommended' time frame they will provide.There is a disconnect between the manufacturers and the 84 lumber facility that no one can really foresee or control.My time frame expectations were changed numerous times and ultimately delayed my project by almost 1 month. The materials are beautiful but I am giving lower than 5 stars because of the time frame confusion.
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December 2018 by Asjad Manjara
No value of your time at this place. If you are a truck driver and making delivery to this "GOOD LUCK" takes 4-5 Hours to get unloaded. Never ever going to deliver at this place again.
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December 2018 by M G
Material was set to the side instead of taken into warehouse so I could leave soonerThat's was cool "Thank you
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December 2017 by John Koch Jr
I went in and ordered and paid for a patio door. The guy said itd arrive in 3 weeks. 2 days short of a month i called to check on the status of tbe order. After a few hours and back and forth phone calls o was told tbe doir was never ordered by the store. I went in and got my refund, everyone i dealt with seemed completely unbothered by their mistake. I Will never go there again.
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December 2017 by Steve Movalli
Very unorganized. Screwed up order several times. Did not have materials when they said they would, could not find anything in their warehouse. I get that you're busy but come on guysthey fixed the order so id say they're average
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December 2017 by keith pesono
Great buys on lumber!!
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December 2015 by John Sanborn
Quality lumber, great sales support.
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December 2013 by John Krytus
The quality of the lumber is WAY better than anything you will find at a big box.They have consistently delivered and I have depended on them for the last 25 years.
