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February 2024 by J FQA
Jeremy was super easy to deal with. Upgrade process was transparent and efficent. No pressure, no schtick just a comfortable transaction that was easier, a ton easier, than cellular stuff used to be.
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February 2024 by Aidan Johnson
Super nice guys that work there. Quick and easy service
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January 2024 by James Redd
Have not had a bad experience at this location since I have gone here.I would highly recommend Jeremy as he was really helpful and I plan to ask for him when I inevitably upgrade.
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December 2023 by Mariana Rangel
I walked in and straight way I was told, “we can’t help you, you can come back tomorrow” not even knowing what help I needed. Like what customer service is that? Super disappointed because I’ve been in this store before and was amazed by the great service I got, but for sure not this time. How rude.
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November 2023 by Mary Jo Szucs
Mark was amazing!! he made the upgrade process so easy and was very knowledgeable about all the information that was asked. Very friendly and personable as well. I was thinking about leaving AT&T but having people in the store like Mark make it easy to stay.
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November 2023 by Ethan Z
Haven't been satisfied with my AT&T service, switched over today and NOTHING has been working right since. Switched over from Mint Moblie for better coverage and it's already been spotty. The app doesn't work either. Already considering switching back over to Mint. Sad that I paid more for this and not getting anything more. I'm getting less.
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October 2023 by Dina Santos
Marcus our AT&T rep was beyond attentive and patient ! Extremely knowledgeable! Great asset to Orchard Park store .
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October 2023 by Carol Penski
They caused me no time to wait, and they helped me by blocking and then unblocking my disappeared phone that finally appeared 3 days later. Good place!
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September 2023 by Jenifer Stanek
The staff here are very knowledgeable & willing to help. We are long time customers of Mark Fino & followed him from the store in Depew to this IP location.
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September 2023 by Quincey Jones
Didn’t care too much for this location. Very lackadaisical approaching me like is was going to bite. Didn’t seem to interested in making a sale so I decided to take my business else where! To bad op location you just lost a customer
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September 2023 by Jessica Gray
Jeremy M helped us and he was great, helpful, patient, and professional!
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August 2023 by Lava Lather
Staff was good friendly and knowledgeable. Listened to what I need to do and had it done very fast. Not to mention I didn't have to wait on hold forever like I would have to if I called the online AT&T service. But c0all inadvance to get your name on a list or make an appointment as it can get busy.
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July 2023 by Dennis Smith
The very best in customer service. They were very cordial, knowledgeable and helpful. I highly recommend this store.
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June 2023 by Tony Manna
Great place. Very friendly knowledgeable staff. Special thanks to mark for getting me up and running.
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February 2023 by aaron dorolek
I had a wonderful experience at the AT&T Amelia Dr store. Andy who helped me was awesome, he was excellent with his service and helping me upgrade my phone, saving me money as well. I appreciate his service very much. He set up my new phone with no issues and I was more than pleased. He was very knowledgeable about the deals and very helpful with talking to me about my service plan. The next day I brought a family member in to join accounts to save some money. Andy again was very personable but was with a customer but asked a co worker Jeremy to help me and my family member save money by joining accounts. Jeremy had us set up in no time. They both were awesome and I enjoyed my experience very much! Was a pleasure doing business with them and the company. I would recommend anyone to visit the store for their technology needs. Been a long time customer and will continue to have my support. 12 out of 10!
