Buffalo Medical Group in Orchard Park is known for its attentive and helpful medical staff, including doctors, physician assistants, and nurses. Many patients feel comfortable during their visits, often praising the staff for their compassion and thorough explanations. For instance, one patient highlighted the efforts of a technician who focused on making them comfortable during an ultrasound procedure. Despite the positive experiences with the medical personnel, some reviews express concerns about the overall organization of the facility. Patients noted issues like pre-billing practices, frequent communications about payments, and a busy atmosphere that resembles a "doctor farm." Additionally, the large, often full parking lot can be inconvenient for visitors. While the quality of care is generally appreciated, there are calls for improvements in the operational aspects of the business. Overall, Buffalo Medical Group is recognized for its skilled healthcare providers but faces challenges with administrative processes.
