DICK'S Sporting Goods in Orchard Park is a popular store that offers a wide range of sports, outdoor, and exercise equipment. Customers can find everything from footwear, workout clothes, and sports gear to camping equipment, bikes, kayaks, and golf clubs from top brands. The store is known for its helpful staff and good customer service, with employees like Anthony Cieslak providing friendly assistance and helping customers find what they need. The store is kept neat and organized, creating a welcoming shopping environment. Many customers appreciate the easy return process, with one mentioning a quick and straightforward experience when returning a gift. The store also offers competitive prices, with some customers noting they find the lowest prices online and options for in-store pickup. However, during busy times, the limited number of dressing rooms can lead to wait times, as one customer experienced a 30-minute wait. Staff members like Alex and Dillian are praised for their extra effort, going above and beyond to help find specific items and providing excellent service. Overall, DICK'S Sporting Goods in Orchard Park is seen as a reliable, friendly, and well-stocked store that caters to sports enthusiasts and outdoor lovers alike.
Excellent store! Very clean and nicely arranged. The employees are Top Notch!
April 2024
Store is very neat, Customer service is excellent. Was in need of some help and was gladly assisted by Anthony Cieslak, great manners and helped find what I was looking for! Would 100% reccomend this location, very customer friendly environment
March 2024
Waiting 30 minutes for one of the three available dressing rooms. Since 70% of inventory is clothes, maybe a few more dressing rooms would be in order.
