Kohl's is a department store offering fashion, footwear, home decor, and beauty products from Sephora, all designed to fit various personalities and budgets. The store is noted for its great prices, frequent coupons, store discounts, and rewards programs like Kohl's Cash, which help customers save money. Many find the staff to be very helpful and dedicated, with some associates providing exceptional, patient service. The store offers multiple convenient shopping options, including in-store, online, and via a mobile app, along with services like free store pickup and hassle-free returns. The shopping experience, however, can vary. Some locations are praised for being clean, organized, and well-staffed with many checkouts, including self-checkout. The store also receives positive mentions for its plus-size selections and attractive displays in areas like housewares. Conversely, other locations are criticized for being cluttered, with clothing on the floor and hanging haphazardly, making navigation difficult, especially for customers with disabilities. Some customers feel the stores are slipping, with fewer clearance items than before.
Watch for deals. Good place to buy things on sale or on clearance. Becarful though if you use kohls cash and return it, they take that kohls cash and refund is low. So make sure you only use your kohls cash knowing that you will not return the item!
March 2026
The employee working in the Sephora’s was amazing! Love the makeup recommendations:)
December 2025
Love Kohls. Prices are competitive. Staff is usually friendly if you can find any on the sales floor. Certain areas are always a mess due to Customers being absolute slobs. They only make it harder on everyone!
