Kohl's is a department store offering fashion, footwear, home decor, and beauty products from Sephora, all designed to fit various personalities and budgets. The store is noted for its great prices, frequent coupons, store discounts, and rewards programs like Kohl's Cash, which help customers save money. Many find the staff to be very helpful and dedicated, with some associates providing exceptional, patient service. The store offers multiple convenient shopping options, including in-store, online, and via a mobile app, along with services like free store pickup and hassle-free returns. The shopping experience, however, can vary. Some locations are praised for being clean, organized, and well-staffed with many checkouts, including self-checkout. The store also receives positive mentions for its plus-size selections and attractive displays in areas like housewares. Conversely, other locations are criticized for being cluttered, with clothing on the floor and hanging haphazardly, making navigation difficult, especially for customers with disabilities. Some customers feel the stores are slipping, with fewer clearance items than before.
Went to the one on Amelia Rd noticed they now have self checkout great love it. Ordered a bathroom shelf and the box came in all turned and taped up not Kohls fault ups shouldn't have delivered it to me pieces missing. I had no trouble returning that mess that got delivered thank you Kohls and the people who work there
March 2026
Watch for deals. Good place to buy things on sale or on clearance. Becarful though if you use kohls cash and return it, they take that kohls cash and refund is low. So make sure you only use your kohls cash knowing that you will not return the item!
March 2026
The employee working in the Sephora’s was amazing! Love the makeup recommendations:)
