Pro 2 LLC is a customer-focused business that provides excellent support for those needing respiratory equipment. Clients have praised the staff for their helpfulness and patience, particularly in explaining how machines work and fitting masks. They are known for being very informative, addressing all questions, and following up to ensure satisfaction. The team is friendly and inviting, with staff members showing empathy towards individual concerns, including those related to claustrophobia. Customers appreciate the detailed guidance provided when setting up equipment and the willingness to assist with any issues that arise. Overall, Pro 2 LLC is highly recommended for its dedicated service and knowledgeable staff.
I did not work with them long, but in the short time we had oxygen for my Mom they were extremely professional, efficient and compassionate. They made me feel like they prioritized our delivery and setup and it took a huge weight off a stressful situation. Special thanks to Ryan and to Mark who helped us over the phone.
October 2024
Very helpful in obtaining the new script that I needed to get supplies. John was excellent in fitting me with a new mask and had great recommendations! Thank you for getting me back on track!
June 2024
I have been using my cpap for 5+ years and pro2 have been great to work with