Target Grocery offers a mixed shopping experience. Customers note that the store is sometimes messy and poorly stocked, with shelves often empty and the store undergoing frequent remodels. The bathroom has been described as filthy, and staff can be difficult to find, which sometimes leads to long wait times for item pickup and customer service. Despite these issues, some shoppers appreciate the store's efforts to improve, such as new store sections and a friendly cashier who provides good service. The store carries popular brands as well as high-quality lesser-known products, often surprising customers with items they didn't expect to find, like specialized cookware or unique grocery items. Customers find good deals, especially when comparing prices online, and appreciate helpful staff who assist at the auto checkout and help move lines quickly. However, there are concerns about the store's limited communication regarding out-of-stock items and substitutions, especially for online orders. The store's app is not always updated, and staff rarely answer calls to customer service, making it difficult to resolve issues quickly. Drive-up orders are generally quick and friendly, but the process can be busy. Overall, Target Grocery provides a convenient shopping option with a variety of products and some friendly staff, but its cleanliness, stock levels, and communication could be better. Customers willing to accept some inconveniences find value in the store's offerings and occasional positive experiences.
