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April 2024 by Mike Anticola
Deli Sucks waited took a number stood in line. Girl just yelled out who's next. This is not an auction this is where people spend their money on necessities. It's Sunday I don't want to argue with anybody today Just walked out took my business elsewhere. Market in the square here I come. Management needs work here!!!!!!Spend $1000s here each year. We have too many other options!! No thank you
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April 2024 by Pamela DiNicola formerly Smith
This is my One-Stop shopping place for food. Great produce an amazing choice of meats.
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April 2024 by Digital Plug LLC
WEGMANS IS BETTER
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April 2024 by Jennifer Frysz
I like it's open 24hrs, but the cashier who works at night is not as friendly as she could be.This visit is 5 years later, March 2027 3:00pm. The guy, very thin, middle age with a yellow vest working the recycling when I was taking my mother there was straight up rude, when the machine said error, not only to me but my mother and had major attitude. Just pushing things around having a tantrum. Not my issue the machines were needing service.Took the tickets to the customer service desk and the brown curly hair ponytail, heft build women, was straight up rude when taking the tickets as I didn't know they go there. I then have my scratch offs to give and she says, "what's up?". I don't know what happened to Buffalo since I moved, but their people are either miserable or their management needs some major help. Leadership starts from the top down and these people except Darrin who helped in the meat department need some customer service help. Sadly, Tops just took a nose dive and either needs to treat their employees better or model better. I am not upset with the employees as much as their management and headquarters are prime examples of modeling how employees act. Truly, unfortunately, to have this much misery around. Sorry Tops employees. Management DO BETTER!
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March 2024 by Victor Wilther
I love our local tops, everything is stocked and I love the seasonal section.
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February 2024 by Dus E
Why do people always say tops is cheap ? It's even more expensive that Wegmans. Just more disappointing. Meat was buy 1 get 1 today . Yet the smaller package of chicken breast is the same price as the large chicken breast packs anywhere else .
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December 2023 by Pier Rodges
I had a problem at the store that caused me to be livid. I called and spoke with Mike, the manager, the next day, and he was very professional as well as making sure to make it right for me, the customer. His professionalism and customer skills were right on point. My hope is that the rest of the staff are trained and provided with some autonomy to make it right for the customer before they leave the store. Thank you Mike.
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November 2023 by Luz Straub
I'm really satisfied, fresh rosticery chicken and great vegetables and fruit, only the Deli dept. Where they cut hem and chesses , they need more help in there
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October 2023 by William Ewing
If you are not going to have a functioning number dispenser in your deli area, the deli staff needs to be attentive, at a minimum. Not apathetic, and not disrespectful like they were today. We waited our turn in an amorphous line to be ignored repeatedly. There are lots of other grocery options. Very disappointed. The deli staff needs to be retrained.
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October 2023 by Mark Bancerowski
Bought a Chicken Ceasars wrap at the carry out Cafe. When I went to eat it it was chicken and lettuce no Ceasars or cheese. Called the store and M ick was very polite , apologized and offered a new one. Whi h was great. He did a great job to satisfy this customer. Thank You
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October 2023 by Jason Lalka
never had any issues in 8 years. on this particular day, i found out after checking out that something was stocked incorrectly and they wouldnt give me the sale price. lady watching the front end was not helpful at all. went to wegmans.
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August 2023 by debra MSA
Plenty of parking. Nice assortment of store in plaza. Smaller store, check app for item availability. Tops WiFi is slow for in store use. Staff pleasant and helpful. Pharmacist is very helpful.
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August 2023 by Devon Hillman
I was just in there trying to get donuts for a work function and every single donut i picked up had mold on it. Then i resorted to a cake. No price tag and the front desk associate acted like it was my problem. I’m absolutely disgusted.
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August 2023 by L. Shimskey
My local supermarket. Good selection. I’ll sometimes shop at other supermarkets or Target or Walmart if I’m driving around, but this location is my go-to when I’m shooting out from home and looking to get groceries together for the week. The remodel in 2020 classed the place up considerably (I still miss Orchard Fresh, though). The store always looks clean. Not sure why other reviewers have such a hard time with the self-checkout. I never have a cashier cash me out anymore. Self-checkout is fast, I can bag things the way I want, and I’ve never had an issue paying with either cash or card. It’s very easy to do.
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May 2023 by Shane Dudley
I shouldn't have to swipe my card 4 times for one purchase for a single bottle of laundry detergent. And ya wonder why people's cards are being compromised. WORK ON YOUR SECURITY!!!!!!!! If you want to set up self checkouts make sure they work or hire some people that can run a cash register.