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“My wheelchair accessible van broke down right by this shop. I'm new to the area and had no idea what kind of shop this was going to be like. Honestly I couldn't have gone to a better place! They were super accommodating and understanding of my situation. Donavan and David are great people and being new to Erie County, I feel like I found my new go to mechanic! Thanks for everything. A+”
“Carolin is such an amazing manager!
She keeps her store so clean and keeps on tip of the truck maintenence, never picked up a truck on an empty tank she's always got them full clean and ready!
Thank you ! I would never choose another uhaul”
“Brian Keane is the assistant manager at this location and he went above and beyond to take care of us. After issues at 2 other Enterprise locations - Brian was the only one who took the time to find a solution that would work for us. He even stayed late to make sure everything was to our liking (please don't make him do this though like we sadly did, he's too nice)! Can't thank him enough. We will definitely be back to rent from this location again because of him!”
“Huge shout out to Roderick for helping make my day (week actually) a little brighter.He extended me a huge act of kindness. The kindness that reminded me there are still caring people in this world! Kudos to Penske as well....great company to deal with. So glad I canceled my U Haul truck and switched to Penske.”
“Good service and customer service was great. Linda was very helpful, cheerful and patient. She answered all our questions. Also, during payment, she cooperated with us and gave us a good discount. Thanks a lot LindaAhmad”
“I reserved online, went to the location for pickup, and returned the truck to the same location on time. The entire process was smooth and easy. UHAUL provided me with everything I needed, there's nothing else to say.”
“Ryder location #194 Buffalo NY.The maintenance team is a group of professionals. Rich Bryk the service manager is very polite and easy going person. My rental semi was fixed instantly, however they could ask us to come the next day since the time was after 5pm. Overall excellent service and timing.• Rear drive axle hub gasket replaced• Engine oil added• Truck fully washed ???Date visited: 12/07/2020 @ 5pm ESTThanks guys at ? Ryder #194 NY ???”
“I had a unit and got truck from them. Dave and Jen were very nice, friendly and wonderful. I dealt with Dave mostly and he was always helpful and pleasant! Would recommend to anyone who needs storage or a truck!”
“One of the best stores around, staff members are always there and ready to help. Professionals, kind and knowledgeable. This is my store and the only store I will go to rent a U-Haul bec of the staff.”
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“I had an appointment and they were ready for me when I arrived (no delay). The work was done in a reasonable amount of time and I was happy with the work performed.”