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March 2024 by Bob Pauley
Postmaster Matt is grrrrrrr8 always very helpful and eager to share his knowledge of the USPS
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November 2023 by alban berg
I like the brunette with the strong hands. She's a very sweet person. The other girl is cute too.
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October 2023 by Racheal Henry
They are such scam artists. They are trying to tell me I have to send my envelope as a package and pay quadruple the price because the item in it isn't paper. It is a ribbon. I told him it fits in the dimension to fit their size requirements. He was like it could rip open some how and damage their machine, and I would be responsible for the damage. I was like, "Okay, I'll take that chance." Then he was like, "No, you can't send it." I had this happen at another location before also. I had to argue with the guy because he said the envelope wouldn't fit. They have a plastic sheet that has the size requirements punched so they can verify that an envelope will fit. I said, "Get it out, and if it doesn't fit, I'll be happy to pay." He reluctantly did and guess what the envelope fit. The Post Office is a rip off fokes. Just go to UPS.
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October 2023 by SD
Stephanie at the counter is wonderful. She goes above and beyond for the customers and brings a small town feel to the branch by remembering customers each time they come back. She is also very knowledgable and makes sure you are well informed before choosing a shipping option for your item.
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February 2023 by Ashley Fuller
Pretty sure a pigeon would be more reliable than USPS
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January 2023 by MP Cartoonart
Horrible service. They deliver mail at most 2 to 3 times a week.
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June 2022 by Justine T
Cindy and then other man at the counter were super friendly. Got us right in for my sons passport and we’re a pleasure to deal with.
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June 2021 by D Sciole
We have been trying to call the orchard park post office all day. Got connected to someone, phone got cut off and now we have been calling non stop and no one answers the phone!!! We are out of town and are having problems with delivery and we can't get ahold of anyone to speak to!!! This is so frustrating!!!!
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January 2021 by Patricia Hoefler
I know they have had cut backs. But I had a 2oz package that I brought in this weekend to mail. Following the tracking, it took 3 days to just leave this mail office. It has still not arrived. Meanwhile, I sent a larger package via ground shipping yesterday via ups yesterday and it has already arrived, at a similar cost per ounce. This post office is not much larger than my apartment- what can hold up a package in a building that size for 3 days?
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January 2021 by TheSunniShow
I’m so disappointed! My daughters Christmas gifts were given away or stolen by this post office. A peppa comforter, earrings, kid scissors and more and her toys... were never delivered or delivered to the wrong address. They can not find em and they are not concerned about them . My daughter lost everything. Her presents. During a pandemic. And there attitude at the orchard park location just makes it worse. Maybe if they didn’t overload trucks or the employees could slow down it could make a difference. Bc they ruined a 4 year olds Christmas. It’s a low blow. I do not believe it was theft. I think they delivered the wrong things to the wrong addresses in a complex. Laziness or business should be changed for efficiency. I am so sad and distressed. Our hearts hurt .
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April 2020 by reina termini
Terrible service for passports. The only good thing is Tony the worker was willing to help us out and was very friendly. Cindy , the other worker was not willing to help , we told her i had a confirmation letter to prove we had an appointment. She said well it’s wrong wouldn’t even look at the confirmation on my phone. Cindy was very mean , not willing to help and the guy who had an appointment never showed so she could of helped us . Cindy was also very mean to her co worker Tony she clearly has no respect for him . I am very disappointed in this office. Now we have to reschedule again for our passports. Not a happy customer.
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January 2020 by Larry Fobbs
Great customer service and they are always happy to help you
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October 2019 by Steve
It can get quite busy at this location, but it is usually well staffed and they get you in and out pretty quick.
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October 2019 by Kevin K
Oh where do I even begin?! First my moms social security check goes missing... then her bank card, then a package of mine that was marked “delivered” was not in my mailbox (I have a locking mailbox, been at the same address for years). Now my school is calling me because I didn’t sign a form they mailed me and will probably lose one of my scholarships now because I missed the deadline. The supervisor at the post office promised to sort this out last month when I went and complained...that piece of mail still hasn’t shown up yet btw. Then today when I go to complain they give me the some run around and don’t do anything to fix the problem. They are the absolute WORST post office I have ever been involved with. Absolute garbage
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September 2019 by Weston Dubreville
Dont expect packages to arrive.
